cross-posted from: https://poptalk.scrubbles.tech/post/2333639
I was just forwarded this someone in my household who watches our server. That's it folks. I've been a hold out for a long time, but this is honestly it.
They want me to pay to stream content that I bought from my hardware transcoded also on my hardware.
I'll say it. As of today, I say Plex is dead. Luckily I've been setting up Jellyfin, I guess it's time to make it production ready.
Edit: I have a Plex Pass. More comments saying “Just buy a plex pass” are seriously not getting it. I have a Plex Pass and my users are still getting this.
And for the thousandth person who wants to say the same things to me:
- YES I know I'm unaffected as a Plex Pass owner.
- My users were immediately angry at it, which made me angry. Our users don't understand what plex pass is, and they shouldn't have to, that's why I had it. The fact that they were pinged even though it should have kept working is horribly sloppy
- Plex is still removing functionality. I don't care that "People should pay their fair share". If Plex wants to put every new feature behind a paywall, that's completely okay. They are removing functionality.
- "But they have cloud costs". Remote streaming is negligible to them. It's a dynamic DNS service. Plex client logs in, asks where server is, plex cloud responds with the IP and port of where server is located. That's it.
- "Good luck finding another remote streaming" - Again, Plex just opens up an IP and port. Jellyfin also just opens up an IP and port (Hold on jellyfin folks I know, security, that's a separate conversation). All "remote streaming" is is their dynamic dns. Literal pennies to them. Know what actually is costing them money? Hosting all of that ad-supported "free" content that they're probably losing money on.
In short, I don't care how you justify it. Plex is doing something shitty. They're removing functionality that has been free for years. I'm not responding to any more of your comments repeating the same arguments over and over.
Lot of words to say you don’t know how a business works or how much it costs…
I have a very good knowledge of business operations.
They already offered Plex pass to earn their income. Plex is an extremely price elastic product, given that alternatives like jellyfin exist. They are taking features away, and charging people if they don't want to lose those features. That's a really good way to piss off your existing userbase (or customer base). Better would be to offer something new, and charge for that. Keep existing products at the same cost, but have "better" products at a premium. You won't get a huge number of people buying the extended product, but it will likely be more new paying users than how many you would get with the crap they're doing now, and they wouldn't lose any customers in the process.
When you understand the social and economic factors here, this is a super idiotic move. When you're only looking at how many dollars you can extract from the customer base, this is a golden idea.... I mean, it will fail, but it looks golden if you're only looking at the money numbers.
I would question whether you know how a business works (or whether Plex does, for that matter).
As far as I'm concerned, Plex failed to read the room. They were already walking a fine line with the people in a legal grey area, which comprised a good amount of their customer base (those that are sharing media at least). There's a nontrivial number of people who share media that are rather paranoid with reason. Nobody wants the RIAA/MPAA to have any reason to investigate what you are doing on the Internet. We all know how well that goes from the whole Napster thing. So now than a few are almost tinfoil hat level of paranoid. Many have already jumped ship to jellyfin or something similar. The rest are either unconcerned, not paying attention, or simply don't care. I would argue that the numbers of people who run servers currently that host content using Plex, that are not looking at alternatives because of this, is pretty damned low.
Plex alienated the group that brought everyone into their umbrella. When the people who host media entirely abandon their product because of this shit, their client base vaporizes.
Can't have a product or company with no clients. At least, not for long.
I’ll trust my MBA and decades of industry experience over an unreasoned gut feeling of everything should be free and developers shouldn’t get paid. And please cite the data indicating the number of users who host Plex servers that are not looking for alternatives is pretty damn low. A few folks in a fediverse echo chamber does not a user base make.
I think the most salient point here is it is indeed increasingly uncomfortable to put content in a plex server due to the increasing likelihood this telemetry makes it to MPAA/RIAA types and that will definitely be a self inflicted wound from a double barreled shit shotgun for Plex.
I have two pieces of paper from my time in post-secondary education. One says information technology, the other says business. I've worked in an IT field for well over 10 years in a B2B capacity. I've had to handle cost/benefit and ROI arguments with customers, and justify having them spend incredible amounts for their own good.
Are we done dick measuring about what we think we know?
Listen, we're not going to agree on this. I couldn't give any fewer shits if you do or not. Bluntly, I'm unbothered.
Good day to you sir.