this post was submitted on 02 May 2025
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How are these people losing access to their MS accounts on their computers?
All the time, then people get ran around in circles, are given a too technical explanation and give up more often than not.
The encryption is not inherently a bad thing, but forcing people into account creation is where the trouble starts. With piss-poor customer support as the cherry on top, this should never be allowed.
I'd say it's a bad thing because it's the wrong threat model as a default.
More home users are in scenarios like "I spilled a can of Diet Sprite into my laptop, can someone yank the SSD and recover my cat pictures" than "Someone stole my laptop and has physical access to state secrets that Hegseth has yet to blurt on Twitch chat". Encryption makes the first scenario a lot harder to easily recover from, and people with explicit high security needs should opt into it or have organization-managed configs.
Thanks for making me laugh. It's been a while.