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Issues uploading/loading images (ttrpg.network)

submitted 2 months ago by [email protected] to c/[email protected]

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Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.

Let me know! If there's issues, we can get to the bottom of it, and get things hammered out.

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[–] [email protected] 1 points 3 weeks ago (2 children)

Uhm... something's off again on my side.

Are there specific symptoms I should be looking into?

[–] [email protected] 1 points 3 weeks ago (1 children)

i did a little testing after i noticed that local communities had the missing image placeholder; It looks like i was unable to upload any images, so i opened a ticket with the host; I would presume the pict-rs service is having issues again.

[–] [email protected] 1 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

Well it's fixed now.. so I didn't even get to clear cache and retry. But I did try opening on another browser (before writing my comment above) with similar results.

I want to be able to report a bug to the developers, but I have no idea what to tell them that might be useful. I guess I can dive into their issues tracker and take it from there.

[–] [email protected] 2 points 3 weeks ago

yeah, the pict-rs service needed to be restarted it looks like. That just happened a few moments ago, and i think things are looking good from my side.

at the end of the day, the issue is the pict-rs service (which is separate from lemmy) isnt...the greatest.

[–] [email protected] 1 points 3 weeks ago

I'm not seeing any issues....Can you try clearing your browser cache, or maybe open in an incognito tab?

What problems are you seeing? the same missing image thumbnail?