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Issues uploading/loading images (ttrpg.network)

submitted 1 month ago by [email protected] to c/[email protected]

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Yesterday we had a bit of an outage with image storage on our instance; Got some messages about it at one point, but that said, everything should be back up and running. Is anyone else running in to issues? I had one user mention that they had a problem this morning, but I wanted to see if anyone else was running in to problems.

Let me know! If there's issues, we can get to the bottom of it, and get things hammered out.

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[–] [email protected] 1 points 23 hours ago (2 children)

Uhm... something's off again on my side.

Are there specific symptoms I should be looking into?

[–] [email protected] 1 points 22 hours ago (1 children)

i did a little testing after i noticed that local communities had the missing image placeholder; It looks like i was unable to upload any images, so i opened a ticket with the host; I would presume the pict-rs service is having issues again.

[–] [email protected] 1 points 22 hours ago* (last edited 22 hours ago) (1 children)

Well it's fixed now.. so I didn't even get to clear cache and retry. But I did try opening on another browser (before writing my comment above) with similar results.

I want to be able to report a bug to the developers, but I have no idea what to tell them that might be useful. I guess I can dive into their issues tracker and take it from there.

[–] [email protected] 2 points 22 hours ago

yeah, the pict-rs service needed to be restarted it looks like. That just happened a few moments ago, and i think things are looking good from my side.

at the end of the day, the issue is the pict-rs service (which is separate from lemmy) isnt...the greatest.

[–] [email protected] 1 points 23 hours ago

I'm not seeing any issues....Can you try clearing your browser cache, or maybe open in an incognito tab?

What problems are you seeing? the same missing image thumbnail?