this post was submitted on 07 Nov 2024
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[โ€“] [email protected] 9 points 13 hours ago (2 children)

Woo I didnโ€™t need to pull a full Karen to get insurance address fuckery fixed

[โ€“] [email protected] 5 points 11 hours ago (1 children)

I have an inner bogan I unleash when required.

[โ€“] [email protected] 7 points 11 hours ago (1 children)

Now thereโ€™s a memory. My male parent could code switch from court room/general/bogan on demand. It wasnโ€™t until I was much older I realised most people donโ€™t work like that, itโ€™s also a skill Iโ€™m much less good at.

[โ€“] [email protected] 3 points 7 hours ago* (last edited 7 hours ago)

I've lived a lot of different lives, that required very different communication styles. I've had a lot of practice, and now it's my job basically lol.

[โ€“] [email protected] 4 points 13 hours ago (1 children)
[โ€“] [email protected] 4 points 13 hours ago (1 children)

I donโ€™t enjoy it, but am actively dong it more rather than running away from shit instead. Iโ€™m not good at Medium.

[โ€“] [email protected] 4 points 13 hours ago (1 children)

I'm just overly sensitive ๐Ÿ˜‚ worked in call centres for a thousand years. I always tell people, be nice to the person your speaking to, and then politely escalate if needed. Consultants will move mountains for you if you are kind and genuine with them :)

Sometimes though, partial to full Karen is required. Especially if it's the company's fault lol

[โ€“] [email protected] 3 points 12 hours ago

Totally get that. Iโ€™ve done front counter work before. Inability to go off script is the worst bit. Escalate without me using that word if itโ€™s needed.