this post was submitted on 17 Feb 2024
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Steam Deck

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Has anyone purchased a Steam Deck in Australia and had to use the warranty? If so how was it? Who did you buy through, was the warranty easily navigated etc?

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[–] [email protected] 0 points 1 year ago (2 children)

It's super shit that it's still a grey import after all this time. Good luck with it

[–] [email protected] 0 points 1 year ago (1 children)

That's because Valve can't support it there. It's honestly the responsible thing for them to do instead of sell them in Australia anyway and screw any customers out of decent support of any kind at all. The cost would also be inflated by shipping and import taxes, making it less worth it.

[–] [email protected] 0 points 1 year ago (1 children)

They've sold other hardware here, what changed?

[–] [email protected] 0 points 1 year ago (1 children)

This one is fairly fragile and costs magnitudes more than a simple Steam Controller.

[–] [email protected] 0 points 1 year ago

Still it's been almost 2 years and the Deck isn't available in a LOT of countries.

[–] [email protected] 0 points 1 year ago