this post was submitted on 01 Jul 2025
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Get your own gateway. Don't rent theirs.
Can you use your own modem? I thought you had to use theirs?
You need to use their modem quite often, but you don’t need to use their router. They’re usually “all in one” modem/router things these days, but they’re legally required to provide you with a modem in bridge mode if you ask — at that point, an Ethernet cable attached to their modem is effectively attached to the Internet, and you can put your own hardware inside (firewall, Wifi router, etc.).
While you need to connect to their IP gateway, you don’t need to use their DNS services or anything but their IP gateway service.
I don't think that's true. Their techs may claim that, but you van buy compatible modems online and find a helpful phone support person to get the details you need. Read up a bit on it first because they're not going to walk you through it.
I use my own modem and my own router with XFinity.
I have always had my own router. What is bridge mode? Can I do that?
Bridge mode disables the router in the modem; if you have an admin account on the modem you should be able to enable it yourself; otherwise you need to get your ISP to enable it. It will turn off all the firewall and WiFi features on the modem.
I'll check that out, thanks