this post was submitted on 15 May 2024
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Our IT often use a Boolean as a shortcut for figuring out things in code. For example, if there's a charge we don't apply to some customers, instead of setting it to zero, they'll have a Boolean on the customer to decide whether they skip that part of the calculation. On top of this, they then name it in a way that limits how many records they have to update, this leads to many settings phrased in the negative, such as "Don't apply extra leg charges". As an extra layer on this, more recently they were made aware of the confusion this causes for staff and their solution was to change how end users are the question, which causes the "yes/no" in the interface to read the opposite of the "true/false" in the database