this post was submitted on 26 Apr 2024
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Asklemmy
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Also see if their complaints are even valid. I saw a phone case where half of the 1-star reviews were complaining it didnโt fit and their review clearly showed they bought the wrong size
"good product, but delivery driver was rude, 1 star"
the most annoying ones are "delivery driver didn't put the package where I instructed him to. 1 star"
entirely reasonable for a customer to be upset with poor customer service
but it does not belong in a product review
Depends where it is.
3rd party reviews? Those should be removed. Company website? Knowing they use DHL is very useful to set expectations low.
but that's not what the post is about