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Microsoft opens a "high priority" bug ticket in ffmpeg, attempting to leech the free labour of the maintainers (trac.ffmpeg.org)

submitted 7 months ago* (last edited 7 months ago) by [email protected] to c/[email protected]

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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] [email protected] 126 points 7 months ago (2 children)

It's what Microsoft would do in the same situation. It's only fair

[–] [email protected] 22 points 7 months ago

I figured they would just run sfc /scannow and then sit staring at their screen bewildered when it inevitably does nothing.

[–] [email protected] 145 points 7 months ago (4 children)

I understand you are having a problem with ffmpeg.

Firstly, I will need you to open a command prompt and run SFC /scannow.

And then reboot your PC.

And then run SFC /scannow again.

And reboot again.

Until you give up and reinstall Windows.

[–] [email protected] 40 points 7 months ago

I tried all that but accidentally installed Linux at the last step, but it seems to have fixed the issue so I'm suggesting it as a functioning workaround to all of my colleagues

[–] [email protected] 46 points 7 months ago* (last edited 7 months ago)

-Microsoft MVP

[–] [email protected] 28 points 7 months ago* (last edited 7 months ago)

You forgot when the boot loader forgets where it placed your boot partition and you get to do a few rounds of bcdedit /h /s /gofuckyourself

[–] [email protected] 14 points 7 months ago (1 children)

have you tried restarting explorer yet?

[–] [email protected] 11 points 7 months ago (1 children)

Also, did you install all updates? Did you already accept Edge as your new web browser?

[–] [email protected] 3 points 7 months ago

have you tried pressing shift + alt + T + f24 yet? It resets the shitfart dongle adapter.