this post was submitted on 13 Mar 2024
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I was in tier 1 support for a few years back in the day, so I'm trying to think of an appropriate image. Based on my experience... something disposable.
Helpdesk? You guys are like the people who have to go and fix a melting nuclear reactor. Necessary but only do it for like a year or two otherwise you get broken.
There's a reason it's nickname is helldesk
Moss & Roy from IT Crowd