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Coincidence? Surely Google knows this is a legitimate company.
I'm part of the Ente team. Thanks for letting us know. I've passed this along.
this post was submitted on 19 Feb 2024
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Mildly Infuriating
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This might help too:
https://support.google.com/a/answer/81126?hl=en
There’s a “Requirements for all senders” that’s got a note:
Starting February 1, 2024, all senders who send email to Gmail accounts must meet the requirements in this section.
Seeing lots of wrong answers here, though I can't guarantee I'll be any more accurate. But I have a feeling this has to do with how ente.io's email egress is set up.
They have three email origins provided (all from Zoho): Zoho, ZCsend, and TransMail. I would expect that Zoho is for support and business email, ZCsend is for marketing, and TransMail handles transactional emails such as billing and password resets. That said, I only see a domain key for Zoho attached to their ente.io domain. This means when Gmail's SMTP servers might not be able to successfully authenticate the email's origin if it's sent through ZCsend or TransMail, leading them to take the default action of marking spam for an unauthenticated marketing-/phishing-esque email.
TL;DR Google most likely isn't doing this intentionally, but rather ente.io's email service might not be configured the best and Gmail is unable to distinguish it from what it considers spam as a result.
"ente Verification Code" also looks like a misspelling of "Enter Verification Code". Might also be tripping something up.
Wow, this is really insightful! Thank you so much for digging into this. I learned something!
Didn't knew the service, tried looking it up. Was surprised at first but, yeah "Ente" is "Duck" in German. So, that makes sense. (Funny though that it not shows me facts about the animal, but the best way to eat it)
I think you need to search specific species to see facts about an animal e.g. Stockente (Mallard).
Nvmd. the german collective article for "Ente" has the article for duck meat at the 2nd position right after the definition :p
Is tasty though.
But no it's Malayalam for "Mine". Devs are not German but Indian malayalees(mostly).
എന്റെ
Didn't know* the service
All uploaded photos are automatically replaced with duck pics.
At least unsolicited duck pics aren't very likely to get you on some list 😅
Honestly virtually all verification mail lands in spam on most free providers.
And it's no wonder. Try running your own server sending these mails before you judge. My company needs to put a lot of work into this.
Why?
Because spam is rampant. So in return, anti-spam filters are extremely strict. And there's dozens and dozens and dozens of hoops to jump, and holding one leg just a tiny bit wrong immediately gets you spam filtered everywhere.
You might think "This sucks, just don't block as much!", but you're not seeing the thousands of mails that never even reach your spam folder because the server-to-server traffic already blocks them and they don't make it through that. The percentage blocked is crazy. Spam is that bad.
Spam = ads.
It's also scams, malware, and data mining.
Same same.
When worked at Google I remember hearing a rumor from the GMail team that more than half of all messages are rejected early in the pipeline before even running the main spam filter. As in the majority of attempts to send mail to Google users is so obviously spam that it doesn't even end up in the Spam folder. What does land in your spam folder is a tiny fraction of all spam.
People understand how bad spam is.
It's funny how Google can data mine and use AI to target the user for ads with pinpoint precision, but they can't effectively filter spam.
Yes, spam is rampant, but it's not that difficult to filter when you're Google.
lol.
This does not looklike just spam. It says its dangerous/used to steal data
I wonder how much more profitable would it be for the spam mail centers to just switch over to mining crypto
Not a lot at all, as you can run a spam mail center on a potato. People underestimate how power-/hardware-inefficient crypto really is, and how that alone already makes it unusable for banking at large.
Yeah but how much do you get out of your spam server if most providers just discard what you send out?
you can run a spam mail center on a potato.
/c/selfhosted has entered the chat
Yes. And spam filters aren't hand picked and written. Haven't been for a few decades. They're learning and statistical.
Like another comment said, the mails are hitting some traffic rules and having correlations in their text with phishing scams or something that pushes their score to the negative enough to "warn the user" level but not enough to file as spam or reject completely.
Also, even if "Google knows it's a legitimate company", it's somewhere between stupidly hard and impossible to tell if an email came from that company. And again, nobody would keep a hand curated list of "legitimate companies" and their email for an ever growing list of companies. Even if that was possible to do.
If their spam filter is “learning,” and if new signup verification emails are a consistent decades-old practice, how much longer should we wait before it’s okay to question whether Google’s filter could do better at learning?
Of course it's possible to do. We've already done it for physical mail.
If (enormous if) the EU or FTC cared to issue a digital signing certificate to legally registered companies then this would basically solve the problem of trust. Now it'd be up to the government to deal with fraud cases, which would be much more manageable since spam offenders would necessarily have a uniquely identifiable certificate with a literal physical address attached (yes, fraud exists there, but the barrier to entry is orders of magnitude higher).
Plain SMTP's trust model is broken but only legislative apathy enables Google to position themselves as the internet watchdog/bouncer.
$50 a year for 100 gigs? Holy shit
Gotta throw away the whole Google
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