this post was submitted on 16 Sep 2024
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Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

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[–] [email protected] 0 points 3 days ago* (last edited 3 days ago)

Can you access it on a different device? If I recall correctly Apple has a bunch of restrictions on local network access. Maybe find a device running a different OS and test it there

[–] [email protected] 0 points 3 days ago (1 children)

Can you connect from the web browser on your iphone?

You might need to include the port number when you type in the server name or IP address.

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago)

Yes, good question. Phone wifi could be on a different network or subnet than the jellyfin server.

[–] [email protected] 0 points 3 days ago (1 children)

How do you know the server is worker fine? How are you accessing it to know that?

[–] [email protected] 0 points 3 days ago (1 children)

I’m using a laptop running Linux mint and I am able to access the dash from it

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago) (1 children)

How? Like http://:8096 in a web browser? On the same system running the server or is this a separate computer?

[–] [email protected] 0 points 3 days ago (1 children)

Same system running the server

[–] [email protected] 0 points 3 days ago (1 children)

Ok. What address are you using when trying access the server on your phone or Jellyfin client?

[–] [email protected] 0 points 3 days ago (1 children)

My computer IP address and port 8096

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago) (1 children)

Ok. So you’re definitely not trying to use 127.0.0.1 remotely.

So on your phone’s web browser ( using the same WiFi ) if you visit http://:8096 and nothing happens then it’s the firewall on the mint system. You would need to allow ports 8096/8097.


I’ve never used Linux mint, but if it’s Debian based then it might be using UFW firewall.

First, check that if firewall is running. Open a terminal and type:

sudo ufw status

Step 2: Open ports 8096 and 8097

To allow traffic through ports 8096 and 8097, use the following commands:

sudo ufw allow 8096/tcp
sudo ufw allow 8097/tcp

This opens both ports for TCP traffic. If you also want to open the ports for UDP traffic, you can use:

sudo ufw allow 8096/udp
sudo ufw allow 8097/udp

Step 3: Verify the rules

Once you’ve added the rules, you can check the firewall status to verify the changes:

sudo ufw status

You should see entries for ports 8096 and 8097 allowing TCP (and/or UDP) traffic.

Step 4: Reload firewall (if necessary)

If the changes do not take effect immediately, you may reload the firewall using:

sudo ufw reload

Now, the firewall should allow traffic through ports 8096 and 8097.

[–] [email protected] 0 points 3 days ago

Got that done

I can get it to start connecting but it says could not connect