this post was submitted on 16 Sep 2024
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Hello all!

This is my first time doing anything like this so I’m sure it’s some basic technical thing I’m missing but I’m having trouble with this.

I have my server running on Linux mint and I can get that to work just fine but no matter what I do I cannot connect to the server from the Jellyfin app or swiftfin what’s the most likely cause of this and how can I fix it?

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[–] [email protected] 0 points 3 days ago (1 children)

How do you know the server is worker fine? How are you accessing it to know that?

[–] [email protected] 0 points 3 days ago (1 children)

I’m using a laptop running Linux mint and I am able to access the dash from it

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago) (1 children)

How? Like http://:8096 in a web browser? On the same system running the server or is this a separate computer?

[–] [email protected] 0 points 3 days ago (1 children)

Same system running the server

[–] [email protected] 0 points 3 days ago (1 children)

Ok. What address are you using when trying access the server on your phone or Jellyfin client?

[–] [email protected] 0 points 3 days ago (1 children)

My computer IP address and port 8096

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago) (1 children)

Ok. So you’re definitely not trying to use 127.0.0.1 remotely.

So on your phone’s web browser ( using the same WiFi ) if you visit http://:8096 and nothing happens then it’s the firewall on the mint system. You would need to allow ports 8096/8097.


I’ve never used Linux mint, but if it’s Debian based then it might be using UFW firewall.

First, check that if firewall is running. Open a terminal and type:

sudo ufw status

Step 2: Open ports 8096 and 8097

To allow traffic through ports 8096 and 8097, use the following commands:

sudo ufw allow 8096/tcp
sudo ufw allow 8097/tcp

This opens both ports for TCP traffic. If you also want to open the ports for UDP traffic, you can use:

sudo ufw allow 8096/udp
sudo ufw allow 8097/udp

Step 3: Verify the rules

Once you’ve added the rules, you can check the firewall status to verify the changes:

sudo ufw status

You should see entries for ports 8096 and 8097 allowing TCP (and/or UDP) traffic.

Step 4: Reload firewall (if necessary)

If the changes do not take effect immediately, you may reload the firewall using:

sudo ufw reload

Now, the firewall should allow traffic through ports 8096 and 8097.

[–] [email protected] 0 points 3 days ago

Got that done

I can get it to start connecting but it says could not connect