Microblog Memes

guess what insurance companies make money off of ?

If smart TVs knew what we liked, I don't think 90% of what's in the "most popular" sections of every streaming service in existence would be filled with random shit nobody has ever heard of. Unless they know what we like, and then just refuse to give us what we actually like... 🤔

Meanwhile I just noticed that my mobile provider (Congstar Germany) will be completely phasing out their online customer center in favor of their app. They already removed functionality from the site, like seeing how much data you have used this month. Why? The answer is in their huge list of third-party cookies I assume.

In a past life I wrote the software that did this.

It’s not just about charging more when you’re desperate. It’s also things like charging you less to keep you addicted, or getting you hooked. Exploiting your emotions and behaviour to make it effective. A small loss on you now could be a long time gain for them.

Some more scenarios:

• you’ve decided to quit alcohol. Your social media accounts are used to identify you’re looking for advice. They advertise more, and send you heavy, heavy discounts a few days in to keep you on the wagon.
• Your cars insurance tracker has picked up your erratic driving. Your phone has tracked more forceful interactions, your works email provider has revealed you’ve been in a minimum of three meetings all day; You’re having a shit, stressful, day. They can’t give you discounts on your cigarettes but they do know they can get you to buy two packs instead of one by serving you ads that suggest stock levels are low. You buy two and chain smoke all day, your daily average goes from 0.5 to 0.7 packs a day.
• You go to a chain restaurant often. They know they can get you to buy more in the long run if they increase the volume you eat gradually. Every visit they goad you into buying more. Didn’t do it last time? Steeper discounts next time. Until one day you buy the extra side. That’s now your new baseline. A few weeks of that and back onto the stair climb. A little by little. You’re spending more and more.
• you’re on holiday. everyone knows you’re not coming back anytime soon so they charge full price. But move to a new city? Everyone has discounts for you to get you in the door.

The data available back then was pretty minimal, effectively only the data we generated. But it was still enough to prey on your lizard brain. With data brokerage I’ve got no idea what level of evils we could have done.

Let me put on my MBA hat and propose to only show the user websites selling new notebooks and suppress repair shop or repair guide pages.

This definitely happens with ridesharing services. Whenever you look up a location it usually quotes you, but if you come back to the app like in 5 minutes, it raises the price in a funny way.

I don't know how accurate this is. Every time i try googling this, i get multiple help forums (brand website, Microsoft help, reddit discussions) for how to troubleshoot, with no ads for new laptops. While i typically provide a more specific search (e.g. my laptop brand and model won't boot), i tried googling "my laptop won't turn on" and received similar, albeit less specific, suggestions.

I wonder if the original poster often searches for laptop prices to find deals and maybe it defaulted to that?

Pretty sure that's very illegal here on Europe.

This is only a problem if the service provider is a monopoly (or if every service provider illegally coordinates price fixing).

I might be willing to pay up to $800 to fix a $1000 computer (a more expensive repair might cause me to look to buy a replacement rather than repairing). But if it's a 1 hour job requiring $100 of parts, then all the computer repair shops would be competing with each other for my business, essentially setting their hourly rate for their labor. At that point it's like bidding at auction up to a certain point, but expecting to still pay the lowest available price.

So the problem isn't necessarily perfect pricing information from the other side, but lack of competition for pricing from the other side. We should be fighting to break up monopolies and punishing illegal price fixing.

I would never buy a laptop from Google anyway.

How could this example be modified a bit?

Maybe they know you’re an executive assistant and you search “CEO’s laptop won’t turn on“.

(Every repair shop already has the opportunity to charge desperation pricing for non-bootable machines.)

I think something got lost in translation, this isn't literally about google raising your prices but about dynamic pricing + corporations having all your data. Google is just for the example.

That’s not how selling ads works…