this post was submitted on 26 Aug 2024
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It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

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[–] [email protected] 14 points 2 months ago* (last edited 2 months ago) (1 children)

This article strokes my confirmation bias!

I love my 2010 Toyota with 140k miles, and I hope it runs forever. I could afford a new car if I wanted one, but all of the options have been getting worse for years! It’s just a car, but it’s a car from the perfect era of technology to be stuck with forever, and it drives beautifully.

I wish it got better gas mileage by 2024’s standards, for both financial and environmental impacts, but I believe it’s net better on both fronts for me to keep driving it than to replace it early. Fortunately it doesn’t snow where I live, so road salt won’t inevitably rust out the undercarriage.

There’s an aux in for the factory stereo, and I have a $25 BLE audio adapter with a ground loop isolator so there’s no alternator whine despite it being powered by the car. It’s not the most quiet for speakerphone calls, but it’s perfectly functional, and I’ve easily replaced it multiple times. It’s so much better than having a bad native Bluetooth audio system from that era.

I have a really solid dashboard mount for my magnetic phone mount, comprised of pieces from three different companies for maximal awesomeness. Then there’s my USB C PD supply that meets the charging standards of the present day relatively inexpensively and upgradably to any brand, powered by the “cigarette lighter” power socket. The existence of this simple medium wattage automotive DC power port is the greatest legacy left to us by the tobacco smokers of yesteryear. Is it gone yet in the latest cars?

A really slick trick I learned somewhere (maybe on reddit during the good years) is to use tiny zip ties on a cable that must run across your dashboard, such as the one to my mag charger. Put them at very strategic locations on the cable and facing the right way, and snip off the zip tie ends while still leaving a tail maybe about 1/4”, then jam that tail in between two pieces of dashboard trim. Do that repeatedly and the cable will go neatly and orderly around all your buttons and knobs without ever getting in the way.

An aftermarket dashcam is one thing that felt very worthwhile but was actually a decent amount of work to install, since I pulled a bunch of trim and ran wires through the headliner for that clean look with a rear facing camera mounted on the outside of the back. But I think those aren’t quite yet standard other than in Teslas.

2010 was the pinnacle of car technology, change my mind!

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[–] [email protected] 25 points 2 months ago (2 children)
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[–] [email protected] 9 points 2 months ago

I totally get it. I wish some of it was modular. My screen is too big 90% of the time. I love it for a clear view of the backup camera. It's nice for a clear view of the map if I'm out of town. Much better than trying to fumble with that on as phone like I did before.

But I don't have to do that often. It's not really in the way or anything but sometimes I just don't wanna see pixels. I can adjust it, but it's too much of a pain to mess with.

[–] [email protected] 24 points 2 months ago

I was helping my mom shop for a new car, and we discovered she needed the requirement of "physical AC controls".

Everything is all on the touch screen.

[–] [email protected] 4 points 2 months ago

It's a nightmare and it's probably going to get worse now that they are ditching Apple Carplay and Android Auto. https://www.motortrend.com/news/general-motors-removing-apple-carplay-android-auto-for-safety-tim-babbitt/

[–] [email protected] 10 points 2 months ago* (last edited 2 months ago)

I'm planning on having a "headless head unit" built for my next car so I can basically live off an AUX port wired to speakers throughout the car, I hate wireless that much.

[–] [email protected] 34 points 2 months ago* (last edited 2 months ago) (2 children)

No one hates the tech in their cars, ABS is universally loved. What people hate is tech working not in tandem but against them

[–] [email protected] 42 points 2 months ago (1 children)

I'd argue that touchscreens in cars is pretty dumb for the most part. Detents and buttons are incredibly effective physical feedback systems that are being thrown away for them, sadly.

[–] [email protected] 24 points 2 months ago (1 children)

I still can't believe they're legal. Interacting with your phone while driving is against the law but for some reason when it's a part of your dashboard it's a-ok?

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[–] [email protected] 22 points 2 months ago (8 children)

The only features I really want is ABS, Bluetooth and a physical interface. Everything else I would rather not pay for.

I live in Sweden so it's not like I need AC, I don't use cruise etc. and most other modern features mainly serve to annoy me.

[–] [email protected] 4 points 2 months ago (1 children)

I guess it depends on how far North you live. I'm a Swede too, and cars in summer with no A/C would be unbearable.

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[–] [email protected] 4 points 2 months ago (1 children)

ABS has been an EU legal requirement for at least ten years. It's not generally marketed as a feature unless it's part of a safety-stability system e.g. ESP and collision mitigation.

If these control systems are implemented skillfully you won't know they are present on the vehicle. People think they understand how a car works right up to the point they have to make one and then go back to talking about bicycles.

[–] [email protected] 1 points 2 months ago

I mention it mostly because my car doesn't have it.

[–] [email protected] -1 points 2 months ago (2 children)

Well, I think you'll need AC anyway, since it works as a heat pump to heat your car up in winter.

[–] [email protected] -1 points 2 months ago (5 children)

You do not need AC. We have two cars in the family and neither has AC.

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[–] [email protected] 4 points 2 months ago

Only in electric vehicles. Gasoline and diesel engines generate a lot of waste heat, which is why they have radiators at the front of the engine compartment for water cooling. The cabin heater in most vehicles is an optional air path though a small heat exchanger on the radiator water loop, so it’s as efficient as possible. That’s also why the car has to be running for a few minutes before the heat starts working.

[–] [email protected] 6 points 2 months ago (1 children)
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[–] [email protected] -2 points 2 months ago (1 children)

People who suck at tech are upset that they are being proven to suck at tech

ftfy

[–] [email protected] 1 points 2 months ago

"People" as in automakers I hope

[–] [email protected] 12 points 2 months ago

Well that's ok, it was never for them.

/s

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