this post was submitted on 26 Aug 2024
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It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

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[–] [email protected] 6 points 2 weeks ago

The lack of physical buttons in new cars should be considered alarming from a safety POV.

[–] [email protected] 1 points 2 weeks ago (1 children)

Yeah, it's why I'm considering Mazda for my next vehicle. Granted, my 2010 Civic needs to get closer to "death" (about 100K more miles or so).

[–] [email protected] 3 points 2 weeks ago

Physical controls were a primary reason I went with a 2023 Mazda 3. I didn't want a touch screen as the primary input device. The rotary dials for menus and volume have been great. I find the screen is just in a better position too; it doesn't need to be within reach so it just blends into the dash better and is at an easier angle to see.

[–] [email protected] 18 points 2 weeks ago (1 children)

Physical buttons please and thank you

[–] [email protected] 6 points 2 weeks ago (1 children)

I just found out that the Tesla 2024 Model 3 has a gear selector that's incorporated into the touchscreen.. I saw it (someone I know bought one) and I cannot understand.

[–] [email protected] 5 points 2 weeks ago (1 children)

I drove it, it's as bad as it sounds. They got rid of the stalks on the sides of the steering column too, the turn signals are buttons on the front of the steering wheel, which is even worse imo.

[–] [email protected] 4 points 2 weeks ago (2 children)

"You know what would be fun, fucking with 20 years of muscle memory tied to my ability to drive safely" -no one

[–] [email protected] 1 points 2 weeks ago

I heard you can buy aftermarket stalks now

[–] [email protected] 4 points 2 weeks ago

-~~no one~~ Elon

[–] [email protected] 15 points 2 weeks ago* (last edited 2 weeks ago)

And only automakers are surprised by this. This last time I bought a car, i avoided all the new ones and just got a reliable one from 2013. Fuuuuck all the tattletale noises, fuck all the touch screen interface bullshit, and fuck their ridiculous asking prices.

[–] [email protected] 18 points 2 weeks ago (3 children)

All 4runners still reigning supreme with chonky ass thicc boi buttons and dials. Give me Android auto capabilities on a small screen, backup camera, and rear parking sensors. That's it.

My wife drives a 2023 loaded Kia Sportage. The thing is basically a smartphone on wheels. Giant dash screen with all the car controls buried in it, touch screen climate controls that double as touch screen audio/volume controls. If I want to change the AC temp I have to take my eyes off the road for a few seconds. Also a subscription service if you want to use any of the actual useful functions like remote start, remote climate control, remote door lock/unlock, sentry mode, etc. I hate where cars are at today.

[–] [email protected] 1 points 2 weeks ago* (last edited 2 weeks ago)

I have a '24 Subaru that is similar but I don't really mind it. There are physical buttons for the temperature but every other ac control is digital. No reason to look at the screen while driving since there are audio controls on the wheel plus voice commands so I usually turn it off once I set certain settings that won't save for some reason. I gotta set them every time I start the car. That's the most frustrating thing about it. Having a map available has helped me a few times so I didn't have to pull out my phone to look. It was also a decent price around $30k.

[–] [email protected] 1 points 2 weeks ago

I have a 2015 Tacoma. Toyota has abandoned the infotainment system. There is no way to update the navigation. I wish that when manufacturers stopped updating the infotainment system they were required to make it open source, and give a final update adding android auto and apple car play.

[–] [email protected] 2 points 2 weeks ago

I have a Kia Niro and have a similarish gripe about the switching ac/media controls, but the media controls are also on the wheel so it's not that bad if you leave it on the temp control mode mostly.

[–] [email protected] 19 points 2 weeks ago (2 children)

Car tech peaked in 2018. Everything since then has been a down grade in my opinion

[–] [email protected] 2 points 2 weeks ago (1 children)

My 2017 Toyota is loaded with touchscreen crap so I guess YMMV

[–] [email protected] 1 points 2 weeks ago

I threw out 2018 somewhat arbitrarily because it's when I still saw physical buttons but also got carplay.

[–] [email protected] 6 points 2 weeks ago (1 children)

I agree, I bought my car in 2018 and its got a small screen and carplay / android auto. No OTA updated, no capacitive buttons, i don’t have to dig through touchscreen menus to change settings. I want to go electric soon, but everything i have driven is obnoxious with what you have to deal with in the cabin.

[–] [email protected] 1 points 2 weeks ago

Very similar for me. I wish I had carplay, but otherwise my car does everything I want it to do without any fuss. I don't need a wrap around screen on the dashboard because I'm looking at the road.

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