this post was submitted on 23 Aug 2024
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  • Peloton is introducing a $95 "used equipment activation fee" for bikes purchased from outside its official channels in the US and Canada, aiming to boost revenue and maintain onboarding quality for new subscribers.
  • The fee has sparked criticism as it reduces the cost savings typically associated with buying secondhand equipment and diverges from practices in other industries, potentially discouraging used market purchases.
  • Peloton's hardware sales continue to decline, but subscription revenue has seen slight growth; the company still faces financial struggles despite cost-cutting measures and layoffs.
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[–] [email protected] 2 points 3 weeks ago

Havent heard anyone talk about this but its particularly inisidious because most likely consumers wont find out about this fee until AFTER they buy it...

[–] [email protected] 20 points 3 weeks ago

I predicted Peloton's failure on launch, two of my cryptobro friends laughed and dumped semi serious money into it.

LOLLLLLLLLLLL

[–] [email protected] 52 points 3 weeks ago (2 children)

If this shit is allowed, every other company will follow. Imagine buying a used car and getting hit up with a $1000 activation fee, fuck that

[–] [email protected] 2 points 3 weeks ago

They do. At least for optional features like Apple Car and Android Auto.

[–] [email protected] 17 points 3 weeks ago (1 children)

Don't give them new ideas. Cars are already slowly turning into a SaaS on wheels.

[–] [email protected] 7 points 3 weeks ago

Another thing I predicted a decade and a half ago that the internet of that time mocked me for...

[–] [email protected] 37 points 3 weeks ago (1 children)

So you're saying there will soon be a scene dedicated to cracking Peloton software.

Cuz that's what I'm hearing.

[–] [email protected] 30 points 3 weeks ago (1 children)

Already exists. The Peloton subreddit has a guide on rooting your bike and installing custom apks.

[–] [email protected] 19 points 3 weeks ago

Damn. Might be time to pick up a used one.

Thanks for the heads up.

[–] [email protected] 32 points 3 weeks ago

This is basically admitting that consumers don't actually value their subscription service for the cost. If users were buying used bikes and signing up for subscriptions Peloton would be thrilled, they would do everything that they could to encourage that like free trials. But it must be that most people who buy used bikes don't find the subscription worth it and cancel within a few months. Adding this fee both extracts more money and creates a sunk cost fallacy that will cause them to go longer before cancelling.

If the product sold itself they would just let people pay them subscriptions, its basically free money.

[–] [email protected] 19 points 3 weeks ago (2 children)

Wife and I bought a Peloton. It works well, we love it. I'm going to cancel the subscription and just use the damn thing without attending the classes etc like an old school stationary bike.

Sucks bc I enjoy a couple of the classes but this is BS

[–] [email protected] 1 points 3 weeks ago (1 children)

Questions: Do you lose any other features besides classes offlining it? Can it run linux?

If you can't answer that last one, no worries I'm sure someone who can answer it will see it, going by lemmy OS use statstics

[–] [email protected] 2 points 3 days ago (1 children)

It's a huge tablet screen, probably running Android or if I had to guess. I haven't bothered trying to look. Joining my friends in classes was fun and the mini social network aspect of it, especially during the lockdowns. But in the end the stationary bike aspect works and I dont have to pay to go to a studio somewhere

[–] [email protected] 1 points 3 days ago

Valid point, good on you for upcycling

[–] [email protected] 4 points 3 weeks ago (1 children)

If more people were like you we wouldn't have such shitty companies. They'd still be thirsty for every last penny but they'd know they cannot get away with it.

[–] [email protected] 3 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

I think it is the opposite. Because everyone knows they don't need the subscription, right or wrong Peloton needs to make up for subscriptions losses by introducing these one-time fees.

[–] [email protected] 1 points 3 weeks ago

So, you mean the proper response to the failure of a shitty business model is to introduce a worse business model?

[–] [email protected] 6 points 3 weeks ago

Is this even legal in some other countries outside of the US and Canada lol, I know there is some countries out there with quite strict consumer protection and I'm pretty sure second hand Market is one of the more regulated ones

[–] [email protected] 17 points 3 weeks ago

Peloton is introducing a $95 “used equipment activation fee” for bikes purchased from outside its official channels in the US and Canada, aiming to boost revenue and maintain onboarding quality for new subscribers.

Uh... what? No

[–] [email protected] 52 points 3 weeks ago (4 children)

The tech world has become and endless conveyor belt of stupid greedy miseries.

No subscription-based company products should be in public schools. That would stop with inculcating model acceptance.

No federal agency should be using any subscription product, including any cloud products. Public data should not be capable of being held hostage or monetised.

Both are a waste of public funds and set a bad example.

We can put marketing teams in the fields and mines doing honest toil.

[–] [email protected] 1 points 3 weeks ago

Thing is cloud stuff does cost money to run. In the end even electricity is a subscription.

[–] [email protected] 6 points 3 weeks ago

The marketers yearn for the mine

[–] [email protected] 5 points 3 weeks ago (1 children)

The tech world has become and endless conveyor belt of stupid greedy miseries.

Simpler. It's easy to create artificial maintenance costs there as needed. That, of course, wouldn't work well without oligopoly.

Government officials are interested in buying such products due to kickbacks, which means that everybody else directly or indirectly needs them for interoperability. Thus oligopoly persists.

It's as if only radical solutions would work, be it radical authoritarian or radical libertarian.

[–] [email protected] 4 points 3 weeks ago* (last edited 3 weeks ago) (2 children)

It’s easy to create artificial maintenance costs there as needed.

That reminds me of the bricked polish trains, not only did they create artificial maintenance cost, they also tried to ensure that only they (and not their competitors) would be able to do that maintenance (unflipping the kill-switch)

https://www.youtube.com/watch?v=XrlrbfGZo2k

[–] [email protected] 2 points 3 weeks ago

It's the McDonald's ice cream machine fiasco all over again.

[–] [email protected] 3 points 3 weeks ago

In that particular case it was plain sabotage, I've read that article. They also denied knowledge of that kill-switch.

I meant cases where both the vendor and the buyer know how these are formed, but due to kickbacks are fine with it.

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