this post was submitted on 19 Aug 2024
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Technology

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[–] [email protected] 33 points 4 months ago (1 children)

Work in retail without e-ink and a lot of the concerns people have here already happen with paper. We do full store paper price tag updates daily, also someone will go around with a scanner making sure prices are up to date with website and print new sheets if not.

Normal days will consist of 3-5 new batches of tickets with the full store update batch containing normally ~10-20 a4 sheets. This isn't a huge store either I imagine most wallmarts would have more products.

The prices already update super frequently and e-inks don't really change that. It basically just cuts out the printing and placing, the person running around with the scanner now updates prices.

I think for workers they are nice as they reduce the chance of paper cuts and the back and leg pain from changing the 100s of bottom shelf tags.

The benefit for stores is they likely don't need to hire as many people, less training and possibly reduced material cost over time as the paper would probably add up.

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[–] [email protected] 6 points 4 months ago (1 children)

As long as they are still sending out flyers with stuff you buy you are okay. Also, if you already knew the price range of your regularly shopped goods, you know something is off. Superstore is already using digital tags. And you can just pull out your phone and take pictures.

Lastly, it should be put into law so you can't increase price during the day. Going down is fine, but no going down and then going up again for peak hour. Stores can set whatever price they want to sell before opening. (for those non-regulated things)

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[–] [email protected] 5 points 4 months ago (1 children)

If they used a screen for the price tag on the display: Cool.

If I have to look it up on my own device: Fuck that.

[–] [email protected] 10 points 4 months ago (3 children)

It's not just Walmart - the entire grocery sector is doing it. The potential for abuse is certainly not low.

The new labels allow employees to change prices as often as every ten seconds. - NPR

[–] [email protected] 8 points 4 months ago (3 children)

this gets into what if the price changes between pikcing it up and purchasing. They should really guarantee to not change prices while the store is open and find an hour to close and make 24hour stores 23 hours.

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[–] [email protected] 4 points 4 months ago

It would be a crying shame if someone were to figure out a way to force those e ink displays to refresh fast enough that it kills the batteries on those things...

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[–] [email protected] 14 points 4 months ago (2 children)

Can't wait for somebody to hack them, the displays are certainly neat. Especially if they manage to add it to an existing Home Automation network without extra hardware.

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[–] [email protected] 103 points 4 months ago* (last edited 4 months ago) (4 children)

It's bound to happen. Why waste hours replacing tags when you can just change what the shelf says when the prices change.

But this article is so pro Walmart it's crazy.

Retailers argue that these innovations increase efficiency and reduce costs in an industry known for its slim profit margins.

Slim profit margins my ass. Walmarts gross profit for the twelve months ending July 31, 2024 was $163.786B,

[–] [email protected] 13 points 4 months ago (11 children)

Slim profit margins my ass. Walmarts gross profit for the twelve months ending July 31, 2024 was $163.786B,

Not to sound flippant, but do you know what gross profit means? They aren't pocketing all of that. Walmart's net profit margin is 2.66%, which is minuscule. They make up for that by having enormous volume.

[–] [email protected] 16 points 4 months ago

A measly $3.2b. Can hardly afford a new yacht with that!

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[–] [email protected] 77 points 4 months ago (13 children)

I think the main concern is that this is a step towards normalizing extremely frequent price changes, a la Uber surge pricing.

[–] [email protected] 13 points 4 months ago* (last edited 4 months ago) (6 children)

So, if I grab an item off the shelf and browse around the store for a while, is the price going to be the price currently displayed or the price when I grabbed it?

If it's the current price, what's the point of a price tag? If I can't actually know the price until checkout, then showing me the price is kind of a useless bit of data. I also suspect that the "speak to a manager" types would make that a major headache for stores.

If it's the price when I grabbed it, how are they keeping track of that? I see two ways of handling that: one requires that you use their app to shop, and the other requires cameras and "machine vision" that are still unreliable, at best. The former seems more likely, but I doubt either is going to sit well with customers.

Edit: someone pointed out that it might not actually display a price, and you'd have to scan it to get your price. Kind of like the first option, but I think it's going to turn off less tech savvy customers.

I haven't seen that aspect addressed in any articles about the "feature".

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[–] [email protected] 15 points 4 months ago (2 children)

And personalized pricing, based on your profile and what they think they can get you to pay.

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[–] [email protected] 24 points 4 months ago (3 children)

That’s exactly what this is. All stores will eventually do this and prices will fluctuate throughout the day.

[–] [email protected] 13 points 4 months ago

isn't it pretty much what amazon's been doing since the beginning? the difference being there's no "app" like camel yet to track prices over time at a single store

but yea, still another reason not to go to walmart. how do they mitigate the problem of something being $X when you put it in your cart, and the price being X+whatever by the time you get through the 2 mile long line at one of the 2 open registers?

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[–] [email protected] 6 points 4 months ago

I edited in another thought. I agree with that fear, that's obviously the concern. I didn't feel the need to repeat it.

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[–] [email protected] 30 points 4 months ago (1 children)

AFAIK, they use RFID now so they must be changed manually but maybe someday, they will devise a price-gouging scheme involving face detection and tracking people with security cameras.

"Here comes this lady that always buys four cans of dog food despite the last price increase! Let's notch it up it by another 20%!"

[–] [email protected] 7 points 4 months ago (3 children)

No they are wifi controlled

[–] [email protected] 2 points 4 months ago

In the Czech Republic, BILLA uses them and they respond to the RFID reader on my phone. It's a different kind though, most have black-white-red displays.

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[–] [email protected] 17 points 4 months ago

Rightfully worried IMO

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