this post was submitted on 31 Jul 2024
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Logitech CEO Hanneke Faber recently discussed the possibility of one day selling a mouse that customers can use "forever." The executive said such a mouse isn't "necessarily super far away" and will rely on software updates, likely delivered through a subscription model.

Speaking on a July 29 episode of The Verge's Decoder podcast, Faber, who Logitech appointed as CEO in October, said that members of a "Logitech innovation center" showed her "a forever mouse" and compared it to a nice but not "super expensive" watch. She said:

I’m not planning to throw that watch away ever. So why would I be throwing my mouse or my keyboard away if it’s a fantastic-quality, well-designed, software-enabled mouse? The forever mouse is one of the things that we’d like to get to.

Having to pay a regular fee for full use of a peripheral could deter customers, though. HP is trying a similar idea with rentable printers that require a monthly fee. The printers differ from the idea of the forever mouse in that the HP hardware belongs to HP, not the user. However, concerns around tracking and the addition of ongoing expenses are similar.>>>>

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[–] [email protected] 40 points 3 months ago (3 children)

But I have a mouse from 20 years ago that works just fine.

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[–] [email protected] 4 points 3 months ago

I'm going to blame the cloud for this. SaaS has got pretty much most software companies into the idea that they can have their cake and eat it with recurring revenue from cloud hosting their services.

This seems to have overflowed into every other market, where they want a piece of that pie.

I'm hoping it's a fad that goes away. You know how we can make it a fad that goes away? Don't buy into this shit.

[–] [email protected] 48 points 3 months ago (7 children)

I have used nothing but Logitech thumb-ball mice for the past 20 years. I love my MX Ergo.

If Logitech ever sells a mouse with a subscription, I don't care how nice it is, I'll have my own fucking PCB made and design my own QMK capable mouse before I'll pay for it.

Just sell me the $90 mouse that lasts 5 years. I refuse to accept mouse feudalism.

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[–] [email protected] 17 points 3 months ago* (last edited 3 months ago) (1 children)

What's the value proposition here? Free no-questions-asked replacement if it breaks? Free upgrades when new models come out (though they have no real incentive to keep developing new "forever mice")?

If my mice on average last, say, 6 years and cost $175 (I splurged on a high-end one last time), the subscription will have to be less than $2.40/month, and since customers absolutely hate subscriptions, especially if there's no real benefit, probably even less than $1.50/month for most to even consider it.

In fact the Logitech mouse before my current mouse lasted 12 years and cost me $75, so that's a max subscription cost of 50 cents/month for it to be comparable.

[–] [email protected] 6 points 3 months ago* (last edited 3 months ago) (1 children)

It will be $7.99 - look it's so much less than $175, so much cheaper!

/s

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[–] [email protected] 27 points 3 months ago (8 children)

Seriously, fuck all these "subscription" ideas.

Why in the ever-loving fuck would I want to pay a subscription for a goddam computer mouse? Some techbro fuckwit is probably chest-bumping his own reflection in the mirror for coming up with this dumb idea.

Here's a novel idea to help you keep revenue going the right direction: try innovating something truly useful and new, rather than selling the same, regurgitated Hotel California bullshit to hapless users.

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[–] [email protected] 10 points 3 months ago

They can't even make a mouse that doesn't double click after a year. Dumbass.

[–] [email protected] 9 points 3 months ago* (last edited 3 months ago) (6 children)

I’m not planning to throw that watch away ever. So why would I be throwing my mouse or my keyboard away if it’s a fantastic-quality, well-designed, software-enabled mouse?

Because watch technology is mature and isn't changing. Nobody's making a better watch every few years.

That generally isn't true of computer hardware.

In the 1980s, you had maybe a one or two button mouse with mechanical optical encoder rings turned by a ball that gummed up and would stick.

After that:

  • A third mouse button showed up

  • A scrollwheel showed up

  • Optical sensors showed up.

  • Better optical sensors showed up, with the ability to function on arbitrary surfaces and dejittering.

  • Polling rate improved

  • Mice got the ability to go to sleep if not being used.

  • More buttons showed up, with mice often having five or more buttons.

  • Tilt scrollwheels showed up

  • Wireless mice showed up

  • Better wireless protocols showed up

  • Optical sensor resolutions drastically increased

  • Weight decreased

  • Foot pads used less-friction-inducing material.

  • Several updates happened to track changing ports (on PC, serial, PS/2, USB-A, and probably soon USB-C).

  • The transparent mouse bodies that were initially-used on many optical mice (to show off the LED and that they were optical) went away as companies figured out that people did not want to have flashing red mice. (I was particularly annoyed by this, modded a trackball that used a translucent ball to use a near-infrared LED back in the day).

If wristwatches had improved like that over the past 40 years, you likely wouldn't be keeping an older one either.

If you think that there isn't going to be any more change in mice, okay, maybe you can try selling people on the same mouse for a long time. I'm skeptical.

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[–] [email protected] 11 points 3 months ago

They already did that when Logitech was still a quality company back in the day. Their peripherals turned into Trust level shit ages ago.

[–] [email protected] 28 points 3 months ago

Perhaps I am incredibly naive, but for me a “Forever mouse” is something you buy, own, and have control absolute over!

[–] [email protected] 17 points 3 months ago* (last edited 3 months ago)

Of course this is an idea that the CEO brought up, but if this ever materializes as an actual product, I'll never buy a Logitech again.

[–] [email protected] 56 points 3 months ago (3 children)

Weird analogy, you don't to pay a subscription for your nice watch to keep the right time

[–] [email protected] 4 points 3 months ago (2 children)

If it's a nice watch you're setting it almost every time you use it

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[–] [email protected] 13 points 3 months ago
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[–] [email protected] 24 points 3 months ago (3 children)

She can fuck right off with that. I have a mouse that fell apart because it used soft plastic, another one I threw away because I couldn't clean properly (taking it apart to clean broke something), and now I have one from logitech. My parents have a mouse from (I kid you not) 1995. Brand is unknown. There were already "forever" mice out there, it's just that now they voluntarily make them shit for you to buy a new one.

Just make mice like 20 years ago but in different forms (vertical, ball at the thumb), that can be opened to clean and repair, and we're fine. No need for your dumb-ass subscription. Fuck off.

Anti Commercial-AI license

[–] [email protected] 1 points 3 months ago

Vegas odds that's a Genius mouse

[–] [email protected] 6 points 3 months ago (1 children)

What? Nooo. I don't want the stupid mouse-balls ever again. Sure i could clean it but i also HAD to. Regularly.

Besides, you're right. Fuck subscriptions. Fuck logitech, fuck their shitty quality.

[–] [email protected] 5 points 3 months ago (2 children)

They're talking about a Trackball mouse e.g., not the pre laser mice (or they're nuts). Good ergonomics, useful for carpal tunnel etc.

FWIW I've found their high-end mice pretty robust, my MX Master 2 is still going strong 5+ years in, if cosmetically challenged. Amortised over time, the price is not so bad.

[–] [email protected] 0 points 3 months ago (1 children)

I find anything with that coated plastic over time gets crappy. I still have an old X52 pro I've had for probably around 15 years now. In the end I just completely took off the flaking rubber style coating they put over it and it's now shiny plastic and still going strong.

I also have a G502 that's 6 years old. It has some worn areas where it's actively held and on the buttons. I replaced the skates last year and have a spare set. Otherwise, still going strong.

Really not sure why I'd subscribe for something that lasts so long and isn't THAT expensive to replace.

[–] [email protected] 1 points 3 months ago

Oh hell no to subscribing, thought didn't cross my mind. Save us from MBAs with revenue streams on their mind, wannabe rentiers.

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[–] [email protected] 32 points 3 months ago (2 children)

"Forever mouse" is a marketing term to sell you a subscription. I'm not going to pay a subscription to get driver updates or to use basic functionality of the mouse. I have a forever keyboard (expensive mechanical keyboard) and it does not require a subscription and I can use the entire functionality without paying ever again.

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