this post was submitted on 04 Jul 2024
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[โ€“] [email protected] 17 points 5 months ago

You probably forgot to pay the monthly subscription of your refrigerator.

[โ€“] [email protected] 26 points 5 months ago (1 children)

Remember in Australia, if you're persistent enough, you could get this replaced under Australian Consumer Law, if something breaks in an unreasonable amount of time (outside of warranty, even). Considering fridges can easily last for 10 years, anything well within that should be fairly easy (but require many, many emails and threatening to taken them to your local small claims) to get replaced.

That is if you can do without a fridge in the meantime ๐Ÿ˜…

This is not legal advice.

[โ€“] [email protected] 11 points 5 months ago (4 children)

While consumer laws in the US generally suck, there are a few stores that have amazing return policies and go out of their way to please customers, Costco being one of them.

I know a guy who brought back his 10-year-old broken plasma flatscreen TV without a receipt. They replaced it with a new model, no questions asked.

[โ€“] [email protected] 5 points 5 months ago

My TV came with a five year warranty - two year manufacturer, two years Costco, and one year from my Costco credit card.

My washer and dryer got seven. Same deal, but Costco was offering an extra extended warranty plan for free.

The best part is that they design their warranties to run consecutively instead of concurrently. Unfortunately, Citi got rid of the extended warranty with the Costco credit cards about a year and a half ago.

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[โ€“] [email protected] 12 points 5 months ago

But is it AI?

[โ€“] [email protected] 18 points 5 months ago (1 children)

Shout out to our 30 year old Miele washing machine

[โ€“] [email protected] 6 points 5 months ago (3 children)

That will cost you a shit load of energy does it?

[โ€“] [email protected] 5 points 5 months ago (3 children)

I wouldn't say it uses an unreasonable amount of power to run. I may be wrong, but a water heater and some pumps can't be more efficient other than insulation so it wouldn't waste power to heat the surrounding air.

[โ€“] [email protected] 4 points 5 months ago (1 children)

Your washing machine is heating the water? It's not hooked up to the hot water supply? Maybe that's a Europe thing or something

[โ€“] [email protected] 5 points 5 months ago (2 children)

I'm pretty sure it's a Europe thing too, as the washing machine and dishwasher heat their own water. Didn't know the US did it differently

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[โ€“] [email protected] 11 points 5 months ago (1 children)

Just bought a brand new shitty fridge, can't wait for it to die next year

[โ€“] [email protected] 5 points 5 months ago (1 children)

I had one that lasted 15 years. In that time it had to be repaired twice, and the rail for the drawers broke out so I had no crispers. It was remarkably expensive.

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[โ€“] [email protected] 44 points 5 months ago

Survivorship bias

[โ€“] [email protected] 5 points 5 months ago (1 children)
[โ€“] [email protected] 14 points 5 months ago (3 children)

Real answer is planned obsolescence.

All of those systems can be maintained and serve for long. Electronics is not the culprit - it can serve for decades easily. Also, most people don't need their fridge or whatever to be extra fancy.

But the producer really wants for their product to die - this forces you to buy another unit, which increases their revenue.

[โ€“] [email protected] 3 points 5 months ago (1 children)

This is only partially true. Yes we do engineer things to fail at a certain point, but that's only because back in the day we naively assumed that we could engineer things not to fail at all.
Yes a stator of an electric engine will probably not fail for 100 years, but the seals will - yes the statically stressed metal part will hold until it crumbles to rust, but the dynamically stressed plastic part won't - yes the silicon in an IC-Chip is protected from corrosion, but the connector pins aren't.
The point I'm trying to make is that there's always a part that will fail before another, there's no way to economicaly engineer around that, today we simply have the data to statistically define a failure point.
A fridge usually has a 10 year warranty. This isn't even the end of life point. After 10 years it's most likely that 80-90% of devices will still work. This means that if your device survived 10 years it will most likely work for another 5-10 years.

[โ€“] [email protected] 3 points 5 months ago (2 children)

And then 10 years in you should be able to change the part that's broken and keep the fridge operational.

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[โ€“] [email protected] 7 points 5 months ago (1 children)

Not only do they want the product to die, they also make it really hard to repair. Not offering spare parts, except through official repair centers which charge so much you might as well buy a new unit. Not providing any kind of documentation or schematics. Using chips with custom firmware you can't download anywhere, so even if you were to replace the hardware, without the software it's useless. Locking off communication/programming ports behind passwords and custom programming software.

This is why right to repair is so important. It isn't just phones, it's all consumer electronics. With proper care, maintenance and repair, a lot of devices could easily double their lifespan. This reduces e-waste and saves consumers money, it's like a win for everyone except for the people trying to sell you new shit.

[โ€“] [email protected] 3 points 5 months ago

Exactly!

Right to repair is essential, and it's crazy we allowed the situation to get where it currently is in the first place

Time to protect what was taken away.

[โ€“] [email protected] 5 points 5 months ago (1 children)

Also a dash of survivorship bias

[โ€“] [email protected] 1 points 5 months ago
[โ€“] [email protected] 2 points 5 months ago (1 children)

Only available in harvest yellow, burnt sienna, olive, and white. Upgrade yours with some simulated wood grain accents to match your station wagon for a reasonable price. Don't leave it outside in your vacant lot where kids might play inside. Be nice to the Sears appliance department salesperson. They really want a promotion to the vacuum cleaner department so they can buy their kid a high-fidelity 8-track cassette this Christmas.

I'd keep waxing nostalgic but it will never buff to a nice sheen these days. My parents got a toaster as a wedding gift and it was still in daily use when I went off to college. Appliances nowadays are junk.

[โ€“] [email protected] 3 points 5 months ago

How much of that is also survivorship bias. Why is it that if appliances were better back then people ended up buying new ones? Most people tend to only buy new appliances and furniture if the old one breaks regardless if there's a new model. At least that has been my experience with the vast majority of people I've known at more than an acquaintance level. Most people aren't privileged enough to be able to afford new stuff just cause.

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