I doubt that's the issue. You need to contact them to find out what the issue is
this post was submitted on 17 Jun 2024
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That is a good idea, but unfortunately I'm completely locked out
Might want to check your sent mail to see what all is in there ... Maybe your account got hacked and used to send spam (?)
that would make no sense without any other factors. maybe the content of the email triggered something
I would report this on news.ycombinator.com
There are a lot of eyes there and you might be able to find someone who works at proton
Wait, you got your account suspend because of that ? did you contact support ?
Yep, waiting for a reply
Please keep us posted, there has to be more to this than just replying all. Hopefully support can get it sorted out for you quickly
That seems odd. I've replied all to more than two people on many occasions.
The only thing I can think is that I did it in the web interface and I'm abroad? No idea.
I feel like you're missing sufficient evidence to establish causality. I get that the timing is coincidental but you should be more open to other factors. I hope you were professional when reaching out to Proton support
I hit the send button and got a red banner message saying my account has been suspended for spam and that it's not intended to be used for sending out mass messages.
I was reasonable with the support message. I know it has nothing to do with them :)
Once a quarter I have to send out eeveral emails to a list of about 40 people to scheduling, been doing this for a year with no issues.
Maybe that was the moment it checked for authentication at which point it saw you were suspended. So probably nothing to do with clicking reply all
This makes no sense. You definitely need to follow up with support to find out what happened.