Proton

5213 readers

9 users here now

Empowering you to choose a better internet where privacy is the default. Protect yourself online with Proton Mail, Proton VPN, Proton Calendar, Proton Drive. Proton Pass and SimpleLogin.

Proton Mail is the world's largest secure email provider. Swiss, end-to-end encrypted, private, and free.

Proton VPN is the world’s only open-source, publicly audited, unlimited and free VPN. Swiss-based, no-ads, and no-logs.

Proton Calendar is the world's first end-to-end encrypted calendar that allows you to keep your life private.

Proton Drive is a free end-to-end encrypted cloud storage that allows you to securely backup and share your files. It's open source, publicly audited, and Swiss-based.

Proton Pass Proton Pass is a free and open-source password manager which brings a higher level of security with rigorous end-to-end encryption of all data (including usernames, URLs, notes, and more) and email alias support.

SimpleLogin lets you send and receive emails anonymously via easily-generated unique email aliases.

founded 1 year ago

MODERATORS

[email protected]

Banned from service for replying all to two recipients. (lemm.ee)

submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]

15 comments fedilink hide all child comments

I submitted the appeal form, but this is incredibly frustrating. I received an email from my financial advisor who cc'd his assistant. I hit reply all and got my account suspended immediately.

I put up with a lot of missing features because I like the product, but this is insane.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 0 points 4 months ago (2 children)

That seems odd. I've replied all to more than two people on many occasions.

[–] [email protected] 0 points 4 months ago (1 children)

The only thing I can think is that I did it in the web interface and I'm abroad? No idea.

[–] [email protected] 0 points 4 months ago (1 children)

I feel like you're missing sufficient evidence to establish causality. I get that the timing is coincidental but you should be more open to other factors. I hope you were professional when reaching out to Proton support

[–] [email protected] 0 points 4 months ago (3 children)

I hit the send button and got a red banner message saying my account has been suspended for spam and that it's not intended to be used for sending out mass messages.

I was reasonable with the support message. I know it has nothing to do with them :)

[–] [email protected] 0 points 4 months ago

Once a quarter I have to send out eeveral emails to a list of about 40 people to scheduling, been doing this for a year with no issues.

[–] [email protected] 0 points 4 months ago

Maybe that was the moment it checked for authentication at which point it saw you were suspended. So probably nothing to do with clicking reply all

[–] [email protected] 0 points 4 months ago

This makes no sense. You definitely need to follow up with support to find out what happened.