this post was submitted on 17 Jun 2024
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Proton

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I submitted the appeal form, but this is incredibly frustrating. I received an email from my financial advisor who cc'd his assistant. I hit reply all and got my account suspended immediately.

I put up with a lot of missing features because I like the product, but this is insane.

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[–] [email protected] 0 points 4 months ago (1 children)

I feel like you're missing sufficient evidence to establish causality. I get that the timing is coincidental but you should be more open to other factors. I hope you were professional when reaching out to Proton support

[–] [email protected] 0 points 4 months ago (3 children)

I hit the send button and got a red banner message saying my account has been suspended for spam and that it's not intended to be used for sending out mass messages.

I was reasonable with the support message. I know it has nothing to do with them :)

[–] [email protected] 0 points 4 months ago

Once a quarter I have to send out eeveral emails to a list of about 40 people to scheduling, been doing this for a year with no issues.

[–] [email protected] 0 points 4 months ago

Maybe that was the moment it checked for authentication at which point it saw you were suspended. So probably nothing to do with clicking reply all

[–] [email protected] 0 points 4 months ago

This makes no sense. You definitely need to follow up with support to find out what happened.