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It's honestly impressive to find out that someone is WORSE than Apple when it comes to repairing and customer rights.
The use of aftermarket parts in repair is relatively common. This provision requires independent repair shops to destroy the devices of their own customers, and then to snitch on them to Samsung.
That's just pure evil and bully. If you have aftermarket parts they will destroy the device and force you to pay for it. This is the reason we need right to repair. Every consumer should support it.
"...prohibits repair stores from repairing components on the mainboard. Instead, the entire component must be replaced..."
A flagrant disregard for the costs of e-waste on the environment. What a surprise.
Even more dramatic is that if a repair service provider discovers a third-party spare part that was installed in a Galaxy device as part of a previous repair, they must immediately disassemble the smartphone, tablet or notebook into its individual parts and inform Samsung of the details of the respective incident.
Well this feels illegal (or certainly should be). Imagine taking your car in for a repair only to find out the shop functionally scrapped it and told on you to Ford, all because they noticed you had changed a tire.
“You used a non-Ford approved part. For your safety, we have disassembled your vehicle and reported you to the consumer protection police. You have lost your license and the full balance of your loan/lease is due in 24 hours.”
Funny you mentioned that. I was out with my daughter a couple days ago and she got a flat that had to be replaced. She was legitimately worried that Toyota would void her warranty for not buying a tire from the dealership. Nevermind that we were out in rural nothingness with no Toyota dealership to be found.
Honestly, that's pretty close to what could've been if the Right to Repair act for cars didn't pass back when it did.