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Ubisoft Connect launcher broken? (feddit.it)

submitted 6 months ago by [email protected] to c/[email protected]

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Yesterday I was trying to install the Ubisoft version of AC Odissey on my PopOS! machine, and I wasn't able to do so because when I try to launch Ubisoft Connect from Lutris, it asks me to do the login and then shows only a black rectangle.

I tried looking online for a solution but as far as I understood it's a problem of the new Ubisoft Connect UI and I wasn't able to find any fix... can someone help?

It really sucks because it prevents me to play some games that are supposed to run on Linux just because at the time I bought them on Ubisoft Connect instead of Steam :/

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[–] [email protected] 3 points 6 months ago (1 children)

I had an issue with connect and the recent update fixed it for me. By if it’s the same issue I had, try running in Wayland if your using x11. Or go back to x11 if you are in Wayland.

[–] [email protected] 2 points 6 months ago* (last edited 6 months ago) (1 children)

I was on Wayland, but unfortunately switching to X11 didn't fix the issue

[–] [email protected] 2 points 6 months ago

Sorry to hear that. Ubisoft Connect has been hit or miss for me. On my intel machine it works fine, on my nvidia machine the menu was just a black box which failed to or loaded so slowly that it was unusable. My only advice is to use the latest Proton/Wine-GE/Proton-GE and wait for updates from Ubisoft. This is all unofficial so having it work at all is a miracle.

I'm running it the latest Linux Mint running Lutris installed from their official deb file.

[–] [email protected] 3 points 6 months ago (1 children)

@shaked_coffee Habe you tried #bottles? https://docs.usebottles.com/

[–] [email protected] 3 points 6 months ago

Unfortunately yes, but I have the same issue there :((

[–] [email protected] 5 points 6 months ago (1 children)

I think with the Steam version you would have the same problem. A lot (if not all) of my Ubisoft games in Steam launch the Ubi Launcher and then the game itself. It's a cluster fuck honestly. A Ubi game every now and then is one of my very few reasons to dual boot (sadly).

[–] [email protected] 2 points 6 months ago

OH I didn't know that ubi games worked that way on Steam, well then I guess this means that AC Odissey (and all other ubi games actually) are broken for everyone playing on linux, steam deck included atm?

[–] [email protected] 3 points 6 months ago (1 children)

Rollback the target wine version of that game to a previously known good version that works.

[–] [email protected] 2 points 6 months ago (1 children)

But wouldn't it still try to update the Ubisoft Connect launcher to its latest version, even if the wine runner is older?

[–] [email protected] 2 points 6 months ago

Ah, I missed that part. Well, maybe try a newer Wine: https://gitlab.winehq.org/wine/wine/-/releases/wine-9.8

If that still fails, get some logs and file a bug. I bet they knock it out pretty quickly.