this post was submitted on 25 Jan 2024
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HP CEO says they brick printers that use third-party ink because of 'hackers'.::HP is pushing over-the-air firmware updates to its printers, bricking them if they are using third-party ink cartridges. But don’t...

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[–] [email protected] 1 points 9 months ago

I still have an old deskjet. It works with linux, has no online bullshit and uses cheap third party cartridges. Suck it HP

[–] [email protected] 2 points 9 months ago

"Am I so out of touch?"
...
"No, it's the customers who are wrong!"

[–] [email protected] 0 points 9 months ago* (last edited 9 months ago) (1 children)

Cue a queue of cute malware that actually does seek out HP printers just to trick them into self-destructing. Good job HP. Your printers are now targets for malware that doesn't exist without your help.

[–] [email protected] -1 points 9 months ago

You can queue (stand in line), you can cue (signal or cause to start). Not complete definitions. They sound the same and there are cases where you could use either in an otherwise-identical sentence for a valid but different meaning.

[–] [email protected] 0 points 9 months ago (1 children)

So, what can I do with the code contained in an ink-cartridge chip? Can I play Doom?

Is it irony if the only virus ever written for an ink-cartridge just bricks the printer?

[–] [email protected] -1 points 9 months ago

It could be irony but, aside from the plastic, I'd expect it to be a little more coppery and silicony.

[–] [email protected] 7 points 9 months ago

In other words, don't buy HP printers since their CEO admitted they're so vulnerable that you're constantly in danger!

[–] [email protected] 0 points 9 months ago (1 children)

I was going to ask how this fucking idiot became CEO of a major company. I was surprised to learn that he joined as an intern in 1989 - based on his stupidity I incorrectly assumed it was nepotism again.

[–] [email protected] -1 points 9 months ago

It sounds stupid, and they knew it would...

They announced a "bug bounty" and paid the first person to prove it could hypothetically happen

They wanted a reason to ban 3rd party printers, came up with a reason that may work, and then outsourced it to a hacker to actually prove it can be done

It's 100% an asshole move, but it's smart and calculated too.

This isn't to convince consumers, it's to argue in court that some form of reason exists.

And this is the reason they picked, it's not like they could pick a valid one, because no valid one exists

[–] [email protected] 3 points 9 months ago (1 children)

Why do ink cartridges have chips in them anyway HP? This wouldn’t even be a problem if they never added them in the first place

[–] [email protected] 1 points 9 months ago (1 children)

They say it's tell the printer how much ink is left...

But it's so they can disable a cartridge that's been in a machine X months instead of working till it runs out/dry.

So yeah, it doesn't need to be there.

[–] [email protected] 1 points 9 months ago (1 children)

Is that all it does? Is HP so backwards that they introduce a whole new attack surface just to store a date stamp?

...Actually don't answer that.

[–] [email protected] 0 points 9 months ago

It's easy to have a printer cartridge that works till it's out.

But they introduced the chip years ago (over a decade?) with the excuse it provides the warning when ink is low. Which is a good thing, they just tacked on the "stop working after X months" on as well.

They tried to cut off 3rd party with the chip, and lost that case.

So this is what they came up with to get it retried.

But most importantly: HP were the ones that came up with this idea and paid someone to develop it...

So not only did they introduce the attack surface, when no one noticed they paid someone to notice and are now telling everyone

So even worse than what you said