It's almost certainly your language settings
this post was submitted on 20 Aug 2023
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Language is set to undetermined
Adding "English" to the language settings might help (you CTRL/CMD+Click to add another language to the list, from memory)
This worked, thanks. That's really obtuse
Most common cause is people changing their language settings in their profile. It's a daily occurrence. The app really needs to tell people "25 messages not displayed because you are only viewing in Spanish".