I think it's good that PieFed is so small, that means they can move faster and innovate more without fearing that things will break for thousands of people. I think it's good that a project like PieFed can try things and see what works and sticks and this is then a good indicator for projects like Lemmy to copy what is good and leave out what is not good.
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Probably app support. If Lemmy didn’t have wefwef/voyager during the API debacle of 2023, I probably would not have stuck around. The default UI is terrible for mobile.
I never knew what it was because I'm a bit desensitised to new apps / app names.
Edit: using https://phtn.app/ has made Lemmy extremely pleasant to use too. I haven't had a better experience on any platform.