this post was submitted on 22 Mar 2025
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List of support/meta communities for each instance (sh.itjust.works)
submitted 3 weeks ago* (last edited 2 weeks ago) by [email protected] to c/[email protected]
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Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I'd create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I'll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.

On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I've come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

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[–] [email protected] 2 points 1 week ago

[email protected] also exists if you'd like to add it to the list.

[–] [email protected] 1 points 2 weeks ago (1 children)

@[email protected], @[email protected], @[email protected], @[email protected]

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] [email protected] 3 points 3 weeks ago (2 children)

@[email protected], @[email protected], @[email protected], @[email protected], @[email protected], @[email protected]

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] [email protected] 2 points 3 weeks ago (1 children)

While we do have accounts, I don't think they're monitored actively. It's probably best to list the email address. We all can see those emails, and we've been able to help a number of new users that way already. Often we can match the email address to the account and resolve it within our initial reply

Also thank you for putting this together! It's very helpful

[–] [email protected] 3 points 2 weeks ago

We all can see those emails, and we’ve been able to help a number of new users that way already. Often we can match the email address to the account and resolve it within our initial reply

Sounds like a great system!

Also thank you for putting this together!

You're welcome! From one Canadian Lemmy instance to another, thank you for all the work you do!

[–] [email protected] 4 points 3 weeks ago (1 children)

We have the [email protected] email that can be used for signup issues.

[–] [email protected] 2 points 2 weeks ago

Thanks! Added.

[–] [email protected] 3 points 3 weeks ago (1 children)

Altho I didn't see anyone complain about Mbin having troubles with registration, my instance's meta community is [email protected] . It's the biggest Mbin instance

[–] [email protected] 2 points 3 weeks ago

Thanks! Added. Do you know if any of your admins are active on Reddit?

[–] [email protected] 2 points 3 weeks ago (2 children)

feddit.uk (u/mighty3mperor)

[email protected]

Also @[email protected] is u/Demigodrick - he's been pitching in over on The Bad Place.

[–] [email protected] 2 points 3 weeks ago

Thanks! Added.

[–] [email protected] 1 points 3 weeks ago (1 children)
[–] [email protected] 1 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

It looks like @[email protected] hasn't been active in 5 months. This instance is still online, but is it actively maintained?

Edit: It's also still on 0.19.5.

[–] [email protected] 3 points 3 weeks ago* (last edited 3 weeks ago) (1 children)

Ah yes, that has come up before. The dangers of having only one Admin.

They're active on Reddit, so if another Turkish user wanted to help Admin, they could contact them there. It'd be a pity to see this go.

[–] [email protected] 2 points 2 weeks ago

Added to the list for completeness' sake, though the instance doesn't have a dedicated support community.

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