This is a most excellent place for technology news and articles.
I have one of these fridges that failed. It was delivered and installed initially...I never saw the box. How does that factor in? Plus don't buy LG, it's a shit company.
A million years ago I worked for ATT wireless, and had to shill their (circa 2006) crap phones.
Not a brand I’m a fan of even all these years later.
A[n LG] spokesman said, "our focus on customer satisfaction is paramount.”
Ok, that got a solid laugh out of me.
In 2023, my new LG dryer shit the bed after three months.
They sent a technician twice to replace the lint filter, and sent a third lint filter via mail when the error started again.
Apparently the lint filter sensor is dependant on a tiny magnet which can come loose if the plastic housing is so much as tapped wrong.
How many people do you think open up their lint filters over a bin and tap the lint out?
Fucking moronic design.
We never found out if it was a sensor fault, we were lucky enough to get a store credit and traded that fucker in. LG never again.
Everyone thinks the US is a litigious society, but it's the consequence of our political order. The lack of regulations are "compensated" by the right to tort. In many instances, there is no authority to enforce rights, only the ability to sue. The Americans with Disabilities Act works this way. (and there are many calling to remove that option, making the entire law theoretical)
Of course, the idea is that lawsuits will discourage people from getting redress because of the high-bar to enter a case into the legal system. But that wasn't enough, so the capitalists are trying to take that away too.
There are few things more obscene under capitalism than a privatized court system.
Arbitration clauses need to be banned, at least for regular consumer purchases.
But thanks to lobbying, that will never happen.
But at least I know never to ever buy anything from LG and Kenmore.
I'm starting to run out of mid-range appliance brands. Had problems with Bosch and Samsung. Now take off LG and Kenmore. There's a few others, but for the most part, it's either cheap appliances left or the higher end stuff like Sub-Zero/Wolf.
Bosch and Siemens are much the same but I've had positive experiences with both.
You have to fight the root cause. Your politicians want this or they would implement rules against it
Just like consumer protections, they are bad at looking ahead: things need to get disastrous before politicians are moved to act.
I kept expecting shrink wrapped terms of service would do it, since it’s so clearly unfair to insist you agreed to something you can’t see until you’ve already “agreed” by opening the package. And I don’t see how most of these are even legally supportable - that’s great that you want an arbitration clause but how can you claim I agree with a contract unilaterally imposed by a conglomerate a billion times my wealth and no opportunity to read or bargain? How can you claim it’s legal to insist I sign away basic rights (yesterday I watched a video where a company was insisting there is no guarantee of fitness for purpose or that it functions on delivery).
By virtue of our legal system relying on lawsuits for any sort of redress from fraud, I’d call the right to sue a fundamental right in our economy, that should not be able to be signed away
Had one of their fridges a while back with their proprietary compressor design. It kicked the bucket at about 2-3 years old. All appliance repair shops that I contacted in my area, including an LG-certified one, declined repairs. Most of them even immediately asked if it was an LG when I asked if they did compressor replacements to head me off at the pass. It was a good product while it worked, but that's only half the equation.
My parents have a LG fridge and so far it's still running strong
Is it the newer recent fridges with defects or models from a specific country ?
Mine is about 7 years old. 2 years ago the compressor died on it. It was a new custom LG design. The part normally lasts 10 years.
I was out of warranty but LG still fixed it apparently due to a class action lawsuit forcing them to cover the compressor specifically due to all the failures.
Take what you will from that.
