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Snopes Twitter got hacked. Twitter screws up the response (infosec.exchange)

submitted 2 weeks ago by [email protected] to c/[email protected]

10 comments fedilink hide all child comments

I knew Twitter sucked now but this was ridiculious.

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[–] [email protected] 33 points 2 weeks ago (2 children)

Imagine Support that sucks so much that you end up paying $1000 a month for premium support, only to still have to basically social engineering your way back into your account by messaging random employees.

[–] [email protected] 5 points 2 weeks ago (1 children)

Yeah. I even tagged Snopes asking if they got their 1000 back since they already had it for free but they didn't response (which isn't a surprise. it is a company. lol ) My money is on they didn't.

[–] [email protected] 3 points 2 weeks ago

I can't wrap my head around a service being so much shit but people still forking some cash to them.
I know for a company, $1000 is change but still.
$1000 for a glorified support ticket that gets auto-closed by some AI is fucking bullshit.