this post was submitted on 14 Jan 2025
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Just did a review and we successfully removed KPIs from our project by pointing out that we could hit the targets and cost the company money or we could operate as required instead of trying to please metrics that, while relevant at a surface level, are impacted by external forces.
Will you talk to my bosses? They're addicted to arbitrary KPIs and rank & spank.
"I absolutely can operate to lines of code per month but until we agree detailed targets with our client we will be building roads to nowhere. Instead we could be using this time to focus on process improvement, documentation and acclimarising new staff"
I dont build roads or write code but this the gist.
Aalso our project is long term, somewhat changeable and dependent on industrial agreements outside our team.