this post was submitted on 22 Feb 2024
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Over 50,000 AT&T outages were reported at about 7 a.m. ET Thursday, with most issues reported in Houston, Chicago, Dallas, Los Angeles, and Atlanta, according to tracking site Downdetector.

AT&T’s network suffered a widespread outages across the country Thursday morning with cellular service and internet down, according to the tracking site Downdetector.

Some Verizon and T-Mobile customers also reported outages, though theirs appeared to be less widespread than AT&T.

Over 32,000 AT&T outages were reported by customers at about 4 a.m. ET Thursday. Reports dipped then spiked again to more than 50,000 around 7 a.m., with most issues reported in Houston, Chicago, Dallas, Los Angeles, and Atlanta, according to the site.

That number surged to more than 71,000 just before 8 a.m. ET.

A little over 1,100 T-mobile outages and about 3,000 Verizon outages were reported as of 7 a.m. Thursday.

It's not clear what triggered the service disruption.

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[–] [email protected] 25 points 8 months ago* (last edited 8 months ago) (2 children)

As a T-Mobile customer, if I'm affected by this, I'd probably never notice. Signal just disappears randomly on most days whether due to a "local site issue" (their term) or a butterfly flapping its wings between my device and the tower.

[–] [email protected] 10 points 8 months ago (2 children)

You should reset your network settings on your phone. I have T-Mobile and it’s by far the best network I’ve used. If you’re in the deep countryside then you’ll have issues. You shouldn’t be seeing issues like that at all.

[–] [email protected] 3 points 8 months ago (1 children)

As an alternate viewpoint, I had T-Mobile for years, and I couldn't keep a phone call connected for more than 10 minutes. If I travelled across the metro area (about 600K people), the call would drop 4 times from one side of the city to the other. Since I got on Verizon, it's been bulletproof. I imagine these things are very location-dependent.

[–] [email protected] 4 points 8 months ago

Definitely location dependent. It's all about who has the better cell tower location(s) and how many are present. Sometimes they don't overlap enough or they are in a poor location.

[–] [email protected] 4 points 8 months ago (3 children)

I have to reset the network configs about once a month because VoLTE just stops working, and that's the only fix. I've been through FCC complaints, customer service, case manager, etc. There are 3 towers visible from my house, and I can throw a rock and hit one of them.

[–] [email protected] 2 points 8 months ago

That was my experience as well. Switched to AT&T which has its own problems but at least it's consistent. I absolutely hate that AT&T basically has an allow list of phones that reliably work on their network.

[–] [email protected] 4 points 8 months ago

Sounds like you have other problems but I want to say there's such a thing as being too close to a tower as well.

[–] [email protected] 3 points 8 months ago

That is really strange. I've never encountered anything like that.

[–] [email protected] 5 points 8 months ago

I'm a Google Fi member. About a year ago all of our phones (a pixel 5, 7 and 4a 5G) all went from doing their normal thing to having full LTE signal all the time that's totally useless. Speed tests show it as 100kbps down and maybe 50kbps up. All the time.