this post was submitted on 21 Feb 2024
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Mildly Infuriating

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Is this new, or have online accounts never offered the ability to update your email address easily?

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[โ€“] [email protected] 5 points 8 months ago (1 children)

I'm not going to go down the route of arguing whether or not the bank should allow it to be easy to change your email address, but if somebody has compromised your email with the intention of compromising your other accounts, they are going to change the email addresses and passwords on those accounts before you have a chance to react, and you're going to be on the phone with each one of those institutions anyway. You don't hear a lot of this happening anyway, because it's usually a lot safer to con somebody out of their money than it is to smash and grab out of their accounts, and probably as easy if not easier.

As for the sporting goods store, I can imagine a couple of reasons for their decision, but it probably has as much to do with spamming your email as it does security, if it has anything to do with security at all.

[โ€“] [email protected] 2 points 8 months ago

but if somebody has compromised your email with the intention of compromising your other accounts, they are going to change the email addresses and passwords on those accounts before you have a chance to react

Well, I'm only doing to disagree because it's impossible to log into my important accounts without being notified by texted and/or being asked for a 2fa authentication.

The way I see it, changing an email address doesn't really do any damage, only causes inconvenience.

I'd be more worried about changing a shipping address and using a saved credit card to make real purchases. That's what companies should protect against, but I've never had to prove my residence to any of them.

As for the sporting goods store, I can imagine a couple of reasons for their decision, but it probably has as much to do with spamming your email as it does security, if it has anything to do with security at all.

They're actually pretty good with NOT spamming, but I did email their customer service to ask how I can change my email address, and they asked that I call.