this post was submitted on 16 Feb 2024
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Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 14 points 8 months ago (1 children)

Can only speak for the UK but as the lowest civil court here, small claims decisions are not binding on any other court (including other small claims courts) but they are considered "pervasive" and thus a judge should be aware and take them into consideration.

[–] [email protected] 1 points 8 months ago

Yeah, I mean, at the very least, it's a solid argumentation. Any judge who's given a similar case and doesn't look up, if someone else already dealt with such a case, is just doing a disservice to themselves...