this post was submitted on 25 Oct 2024
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433
Guess who’s suing the FTC to stop ‘click to cancel’ | Companies fight back to make subscription services harder to cancel (www.theverge.com)
submitted 3 weeks ago* (last edited 3 weeks ago) by [email protected] to c/[email protected]
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[–] [email protected] 8 points 3 weeks ago (2 children)

Amazon

For as awful as Amazon is, I'll give them this one.

Cancelling prime is shockingly easy compared to what most places drag you through: account settings, prime, cancel, yes I'm sure, done.

Requiring that from everyone would be a huge step forward. Also let's make sure it forces gyms to do it, too.

[–] [email protected] 2 points 3 weeks ago

I'm not ready to give Amazon any credit here. They use a lot of scummy dark patterns like swapping accept/deny buttons and making accept super easy and friendly to click while decline is small plain text.

[–] [email protected] 2 points 3 weeks ago

I was subbed to Humble Choice for a while.

Trying to skip a month was a minefield of dark patterns. At least three confirmation screens, buttons swapping places and colours...