shitposting

1626 readers

7 users here now

Rules •1. No Doxxing •2. No TikTok reposts •3. No Harassing •4. Post Gore at your own discretion, Depends if its funny or just gore to be an edgelord.

founded 3 years ago

MODERATORS

[email protected]

Customer service sucks because they want you to give up. Saves on wages, saves on resolving your issue/return (lemmy.ml)

submitted 1 month ago* (last edited 1 month ago) by [email protected] to c/[email protected]

25 comments fedilink hide all child comments

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 0 points 1 month ago

I used to work adjacent to this space, and yeah - it's certainly a thing, but from my understanding, it's not particularly widely used, and where it is, it's FAR more commonly used for assessing rep performance and the like rather than call queue triage.

permalink
fedilink
source
parent