this post was submitted on 15 Sep 2024
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I sold my Synology NAS as soon as I found out, that I can't change the underlying software (DiskStationManager). It wasn't open source and the hardware was dependent on that propriatary software. As soon as they decide, that your device is too old, they drop support and you are left with an unsecure brick.
And you are saying the software is open source. Did I miss something? Did something change?
I think it's closed source indeed, but their support window is very long at the moment, so while you're right, at least until now they're actually acting responsibly.
It would be easy to unlock the devices for different Software - like ugreen does.
And imagine all the possible backdoors in their software. No one can check, because it is closed source. And this on a device with your most senisble data.
Calling their acting 'responsible' is a huuuge strech.
Yep, my DS415+ is still going strong and fell out of DSM support, so I’m stuck with DSM7.1. However, people successfully converted their xx15+ to a xx17+ model and were able to update to DSM7.2. So there’s no technical reason to not support these older systems.
Also, I had a very bad experience with Synology support when the C2000 bug hit my DS415+. Once this thing dies, I’ll definitely won’t get another Synology.