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UK | Girl died from sip of Costa Coffee drink after ‘failure to follow allergies processes’
(www.theguardian.com)
this post was submitted on 16 Aug 2024
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While I agree service jobs deserve a lot more pay and better training, it just isn't fair to put a person's literal life in the hands of someone who just signed up to serve coffee. They didn't sign up for that responsibility.
It's food service, that responsibility has always come with the territory. Allergies aren't a new thing.
It really hasn't though. When I was a kid if you went to a restaurant and tried to get special requirements they'd just tell you to go somewhere else if you didn't like it.
All this allergy sensitivity stuff in good service emerged within my lifetime.
And I agree, why would we ever expect that sort of responsibility to be left in the hands of under paid under trained fast food workers?
Sure, in a perfect world we could train them all perfectly, but it's not a perfect world, if someone can kill you that is harmless to everyone else, it's on you to take precautions. Get your coffee black and doctor it yourself or something. Or trust a random teen who doesn't really understand what is on the line, it's up to you.
Telling someone that you can't serve safely to eat elsewhere is being responsible...