A Boring Dystopia

9741 readers

759 users here now

Pictures, Videos, Articles showing just how boring it is to live in a dystopic society, or with signs of a dystopic society.

Rules (Subject to Change)

--Be a Decent Human Being

--Posting news articles: include the source name and exact title from article in your post title

--Posts must have something to do with the topic

--Zero tolerance for Racism/Sexism/Ableism/etc.

--No NSFW content

--Abide by the rules of lemmy.world

founded 1 year ago

MODERATORS

[email protected]

360

First Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down. (www.bloodinthemachine.com)

submitted 4 months ago by [email protected] to c/[email protected]

46 comments fedilink hide all child comments

cross-posted from: https://lemmygrad.ml/post/4856141

We live in a sci-fi dystopia.

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 39 points 4 months ago (1 children)

Now this is a boring dystopia -- make a halfarsed attempt to "help" mentally exhausted call workers rather than giving them the power to punish abusive customers or to actually fix whatever corporate-level fuckery made them that way in the first place.

[–] [email protected] 7 points 4 months ago

It's so absurd it doesn't sound credible?

Like any idiot manager can understand that being shown a photo of your wife and kids after being shouted at by a customer for the nth time today isn't really going to help.

It's also incredibly insulting for call centre staff. Imagine encountering real problems with bank policy et cetera and having a computer try to placate you with a nice soothing picture.