this post was submitted on 18 May 2024
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Long story short, my son plays Minecraft on the iPad and used some gold coins to purchase an add-on (“TNT!”) from the marketplace. Unlike other addons that work fine, this one gives a “Download Failed” error message every time he tries to install it. I can not, for the life of me, figure out where a support option is for Mojang to help resolve the issue or refund the coins. Does anyone here have any suggestions?

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[–] [email protected] 0 points 6 months ago

This is a last resort, and will almost certainly get the Microsoft account used for the purchase banned.