this post was submitted on 18 May 2024
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362
“Unprecedented” Google Cloud event wipes out customer account and its backups (arstechnica.com)
submitted 6 months ago by [email protected] to c/[email protected]
44 comments fedilink hide all child comments
 
  • Google Cloud accidentally deleted UniSuper's account and backups, causing a major data loss and downtime for the company.
  • UniSuper was able to recover data from backups with a different provider after the incident.
  • The incident highlighted the importance of having safeguards in place for cloud service providers to prevent such catastrophic events from occurring.
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[–] [email protected] 51 points 6 months ago (16 children)

As the saying goes: if you only have one backup you have zero backups.

How the fuck does Google of all companies manage to accidentally delete that‽

[–] [email protected] 3 points 6 months ago (2 children)

Everything is tied to the subscriptions, they deleted the sub and that automatically deleted all backups.

[–] [email protected] 2 points 6 months ago

Very stupid.

AWS has a holding period after account deletion where nothing is actually deleted, just inaccessible and access can be regained without data loss.

Since first hearing about this I’m wondering how TF Google Cloud doesn’t have a similar SOP.

[–] [email protected] 3 points 6 months ago

That sounds like a pretty trashy backup scheme. I don't care what your subscription status is I'm keeping those backups until retension's over.

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