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this post was submitted on 06 May 2024
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He "doesn't have the final say" because before any of this, before the game even released, Arrowhead signed a contract that stipulated PSN requirement.
He knew from day one that there was a PSN requirement. He has admitted as much, which is nice, but it still amounts to a bait and switch.
Also, to all the people who are like "Knowing where the PSN actually is available is the Publishers job!!!!"
I reiterate: Arrowhead signed a contract. This contract would include this kind of information. This information was not hidden from him or anyone at Arrowhead. He is being somewhat commendable by being honest, but the reality is Arrowhead made the choice to sign the contract and accept that they would only be selling to PSN customers. Despite knowing this, they disabled PSN requirements because they hadn't worked out all the bugs before release. He made his own bed here and I'm sick as living fuck of people blaming it all on Sony.
Sure, Sony sucks, but this is just stupid. It's called "Not reading your fucking contract or doing due diligence for the people who paid for your product and then kicking the can to the people you signed a contract with."
@[email protected] nailed it: This dude is in over his head.
At launch the PSN linking was required. It was only disabled because the PSN servers were causing some of the overall server issues at launch. They made the decision to temporarily remove the requirement to get the game more stable while Sony fixed their server issues. I highly doubt Arrowhead though that would take nearly this long, so the number of affected users would be minimal. But clearly it took longer than planned, or Sony took this long to let them know the issues were fixed and they needed to require linking again. Given Sony's rather spotted history, it could be either honestly.
Linking clearly was intended to be brought back at some point once that issue was resolved. The only bad decision Arrowhead made was not making it more clear to people between then and now that login would still be required at a later date.
The Steam page listed the PSN requirement from day one. The sales page setup should have prevented sales in non-PSN regions, that not being done looks to be due to Sony as the publisher failing to limit that as they should. That's either sheer incompetence or greed to try to get as many additional sales as possible and try to force people onto PSN after the fact. Maybe both.
To be honest, the contract requirement for PSN isn't the issue here. It was there from the beginning, and disclosed on the sales page. Sony's shit servers were an issue, and the ultimate root cause of all of this bullshit. If the PSN servers weren't dogshit to start with none of this would have happened.
He doesn't have the final say because Arrowhead doesn't own Helldiver's. The IP is owned by Sony and they can do whatever they want with it. If Sony wants to make Helldiver's 3 without Arrowhead they can. Sony can change anything they want about Helldiver's anytime they want. Arrowhead didn't know about the PSN requirement until six months before launch, that was a late addition.
If people had read the bright yellow text above the buy button on the Steam store page or the EULA, the account linking announcement would not have been a surprise.
I would have juat refunded it instantly, instead of playing it for month. But go ahead, defend the multi billion dollar company like a good dog.
Yeah stuff like that needs to be in the check box terms and conditions format and individually agreed to. Then you can’t purchase if you don’t check a ‘I understand I need a PSN account’ box. The format it’s in just feels like I’m agreeing only to the steam terms and the other ones are designed to be ‘snuck in’
That being said I guess everyone needs to read every detail before purchasing, which I and many others don’t do. I think even if they put a notice somewhere at first launch describing that their servers are overloaded and it will require PSN linkage eventually this wouldn’t have blown up at all. I’m way more salty at the shadiness of how it was handled over the fact that I missed the notice on purchase. That’s why they have the 2 hour return window. If I boot it and it says log into this site and I’m not ok with it, I can just give it back. Which is great that they are giving refunds regardless of hours played to remedy that.
And yes, I do take responsibility for not checking.
A lot of steam games that say require a third party login, actually work just fine without the login. The login is available for some optional extra, cloud saves, the social aspect etc The game still works. The only way to really tell is to buy the game and play it and see if it works or it doesn't. So the behavior of the game becomes the de facto contract. Especially because steam allows for no questions asks refunds with less than 2 hours of gameplay. So in those two hours you get to figure out what the actual experience is.
Changing the lived experience substantially 3 months after release is the issue here. I know it's been resolved by Sony backing down. So we're talking academically.
Yeah the lived experience was what I was talking about with the shadiness of how it was done.
I hadn’t heard about games working when they require an external login. Could that be only relevant for certain features and not the main game though I wonder
That's true. A little communication during the deactivation period could have gone a long way. I'm not surprised it was overlooked, all things considered.
My copy was given as a gift. I don't recall ever seeing a link account message...
I bought from a 3rd party site. I don't recall seeing the requirement either.