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"PSN isn't supported in my country. What do I do?" Arrowhead CEO: "I don't know" (lemmy.world)

submitted 6 months ago by [email protected] to c/[email protected]

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[–] [email protected] 4 points 6 months ago (1 children)

The thing is that it was enforced right at the beginning. There was a period where you couldn't play without a PSN account, before they made it optional while Sony rolled out more infrastructure to handle the player numbers.

It's an issue now because it wasn't stated clearly enough and loudly enough that not having a PSN account was only temporary, and I think Arrowhead screwed up because they didn't know that PSN accounts aren't available everywhere and so were selling the game in places that couldn't play it unknowingly.

Steam is usually pretty good about refunds and has apparently already pulled the game from the store in places where you can't make a PSN account, so I imagine they're planning to refund the game. This looks like the kind of thing that could be class-action lawsuit worthy.

[–] [email protected] 5 points 6 months ago

The thing is that it was enforced right at the beginning. There was a period where you couldn't play without a PSN account, before they made it optional while Sony rolled out more infrastructure to handle the player numbers.

That's what I heard as well. I was a bit dumbfounded when I read that it suddenly became mandatory.

I think Arrowhead screwed up because they didn't know that PSN accounts aren't available everywhere and so were selling the game in places that couldn't play it unknowingly.

I think this is the most plausible reasoning. It's what I'm thinking as well, and also what seems to appear through the CM. In which case it is a screwup on their end. Though in 2024 I do get you'd expect people to be able make an account anywhere in the world for a company like Sony.

Steam is usually pretty good about refunds and has apparently already pulled the game from the store in places where you can't make a PSN account, so I imagine they're planning to refund the game. This looks like the kind of thing that could be class-action lawsuit worthy.

If they did that's good on them, but not wholly their responsibility. It is a good move to prevent new purchases they'd have to refund anyway ( or until there is clarity on what will happen in those regions ). I would kind of expect the publisher to do this once they figured out this was possible though :/