this post was submitted on 31 Mar 2024
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Companies are incentivized to not help you. It is cheaper to run a low head count foreign call center with long wait times, and it also means some folks will give up which is cheaper than actually fixing their problems.
Unusually high call volume is no longer unusual but the norm and it will only get worse unless it is legislated against.
Legislated, lol.
Take real action. Anything that's got any possibility of fixing anything is going to get a propertarian gangster with some military surplus rolling up on your shit. If it doesn't, you're fucking cosplaying.