this post was submitted on 25 Jun 2025
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[–] [email protected] 0 points 1 day ago* (last edited 1 day ago) (11 children)

I'm saying this a lot, but going to repeat myself here:

Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according yo a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

Do not buy.

[–] [email protected] 0 points 1 day ago

@philthi
Thats bullshit.
You can still get replacement parts for fp4.
The ux is the same as with other plain android phones.
The customer service is not a joyful experience, but it answers within 3 Months. Everything other would be illegal.

Most importantly they are not just another money hungry company! They are very transparent about what they do and its easy to see that there are easier ways to make money.
You are helping all the really irresponsible corps by equating them.
@SrMono

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