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How many other businesses would we be fine with operating like this? (lemmy.world)

submitted 8 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 8 months ago

One of my doctors clearly has it this way. When I'm there in the afternoon, there are dozens of people waiting because each person takes longer than the appointed slot and so everyone moves back in time... but at least they have good managing there and the receptionist will tell me when I arrive whether it will be 30 or 50 minutes to wait.

My eye doctor, on the other hand... I arrive 15 minutes before my appointment and there are only three other people there, two of whom arrived at the same time as me. How the hell does it take an hour for me until I can go in? What are they doing in there that every patient takes 20-25 minutes for an eye exam?