this post was submitted on 12 Dec 2024
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[–] [email protected] 44 points 1 week ago (1 children)

I’ve heard worse death threats in Fortnite.

[–] [email protected] 31 points 1 week ago

I'm not convinced it's a threat. She didn't say she was DOING anything, just that nobody is putting up with their shit anymore..

[–] [email protected] 39 points 1 week ago (12 children)

Regardless whether you support her general conduct, I think we can all rally around one tenet here:

Don't harass a shitty company's T1 support out of priciples against the company in general.They're in no better position to effect change in the system than you are. They exist only to be slightly more competent phone robots, turning your whiney noise into itemized actions, and filter those actions down to a restricted subset of system commands the company permits them to do.

If anything, they're on our level of the totem pole. Any outrage directed at them for actions of their broader company are a gross misdirection and wholly counterproductive.

I don't know who this lady was speaking to on the phone. But if it was some minimum wage phone bank slave who is just the ablative frontline of the customer support hotline, I don't support her threat in that context.

[–] [email protected] 22 points 1 week ago

Maybe if her threat was directed towards the minimum wage worker, they'll let her go then.

[–] [email protected] 4 points 1 week ago

Inb4 nuremburg

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[–] [email protected] 12 points 1 week ago* (last edited 1 week ago) (1 children)

I don't know about insurance but I worked once alongside a Google call center DB team, for adwords and they received lots of messages like these over inbound AND outbound calls, emails or chats.

Google is EXTREMELY strict with threats issued to their own employees, even third party contractors, to the point they would ABSOLUTELY and without chance of appeals blacklist people like this person.

To dimension the sheer scale of being blacklisted by Google, that means that every IP address they ever registered you using, be it by VPN or whatever, gets thrown in a black hole you can never escape

Google services or accounts you linked using those IPs? Fucked forever.

If you were part of the unlucky people who get a static IP set, get ready to start a lengthy process just to remove your account from being associated to that one.

Marketing manager accounts? Screwed for life. Might as well say goodbye to your job and consider never advertising through adwords again.

And I'm not even touching what happens with devices, payment processors, YouTube, educative domains and, worst of all, corporate compute instances.

If Google didn't destroy you in those cases, your company and your bank certainly will.

So yeah, if Google takes that shit seriously, you bet a healthcare provider will do the same

[–] [email protected] 21 points 1 week ago

That seems impossible to manage... you would cripple google by running a botnet tainting millions of IPs that will get cycled to legitmate users.

[–] [email protected] 12 points 1 week ago (2 children)

The first amendment to the Constitution of the United States does not protect speech that threatens or incites violence.

[–] [email protected] 4 points 1 week ago (2 children)

Without the means to do it it’s not a threat.

[–] [email protected] 1 points 1 week ago (4 children)

How do you know she didn't have means to do it?

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[–] [email protected] 5 points 1 week ago (3 children)

Is it really a threat though? Idk. She's repeating some words and saying "you're next", but not what they're next for.

[–] [email protected] 5 points 1 week ago

You're next....to get no health insurance cover.

[–] [email protected] 5 points 1 week ago (1 children)

It seems pretty obvious what she was implying, but that's what a trial is for. She may not have meant it, but it is clearly a threat of violence.

[–] [email protected] 7 points 1 week ago* (last edited 1 week ago) (2 children)

In all honesty it can be perceived as them being next in getting their claim denied and not only as the threat it as well be perceived.
It's so very close to Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It that it could as well be a misunderstanding as a threat.

[–] [email protected] 3 points 1 week ago (3 children)

If someone referenced a recent assassination then said, "You people are next," would you seriously not take that as a threat?

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[–] [email protected] 4 points 1 week ago

They are going to have a tough time proving that in court. I bet this will get pleaded out to some small charge though.

[–] [email protected] 0 points 1 week ago

If she were a parrot yeah sure, but there she is, and yet, featherless

[–] [email protected] 49 points 1 week ago (1 children)

This will definitely ease tensions among the masses and rouse support for the Healthcare execs lmao

[–] [email protected] 38 points 1 week ago (2 children)

Won't someone think of the CEOs.

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