this post was submitted on 11 Nov 2024
0 points (NaN% liked)

Mlem for Lemmy

5526 readers
2 users here now

Official community for Mlem, a free and open-source iOS Lemmy client.

Rules

  1. Keep it civil.
  2. This is a forum for discussion about Mlem. We welcome a degree of general chatter, but anything not related to Mlem may be removed at moderator discretion. This is not a forum for iPhone/Android debate. Posts and comments saying nothing but "iOS bad/I use Android" will be removed as off-topic.
  3. We welcome constructive criticism, but ask that it be both precise and polite.

FAQ

Download Mlem for iOS

GitHub

Website

Donate to Mlem

founded 2 years ago
MODERATORS
 

Do the devs get the crash logs from beta Mlem?

top 5 comments
sorted by: hot top controversial new old
[–] [email protected] 0 points 4 days ago* (last edited 3 days ago) (1 children)

Yes, we can see them! When Mlem crashes on the TestFlight, you will get an option to share crash logs with us. In some cases this is very useful for us because it shows us the entire traceback of the error, which can help us to reproduce the problem.

If you can reproduce an issue consistently we prefer you submit it via GitHub too if possible. GitHub allows us to keep track of which issues we've resolved or not resolved, we're able to ask follow up questions, and you as the reporter are able to see when we've fixed it. If you mention in the GitHub that you've submitted a crash log (and roughly what time you submitted it at, if the crash log was anonymous) then we can find the relevant crash log which is super helpful for us.

We don't really have a notification system set up for TestFlight feedback. I go through it whenever I remember to, but I frequently forget πŸ˜… A lot of people submitted similar crash reports to the one you submitted feedback on, but it’s difficult to reproduce consistently so make take some time to fix.

[–] [email protected] 0 points 3 days ago (1 children)

Thanks! This is great to hear. I will stop submitting them anon. Mostly the ones I have are random.

[–] [email protected] 0 points 3 days ago* (last edited 3 days ago) (1 children)

To be clear, we still want as many TestFlight crash log submissions as possible, even if they're anonymous. If it's a crash that you can reproduce, submitting a GitHub issue is helpful too :)

TestFlight tries to group similar crash logs together, so crashes that can seem "random" can actually help to form a pattern when put together with all the other logs.

[–] [email protected] 0 points 2 days ago (1 children)

I meant I would send my email address when submitting them so if you need to contact me for more information you could.

[–] [email protected] 0 points 2 days ago

Ah, that makes sense! Thanks ❀