this post was submitted on 24 Oct 2024
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Privacy

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Okay the title is a bit exaggerated, but honestly not far off. This post is very mundane and a bit long, but thought it fits the community.

I'm visiting my home country and went shopping for pants, there were "30% off everything!" signs with a tiny text underneath that said "member discount" (don't have membership). Not a problem, did not notice and I don't care for such marketing tricks to get you into the store but okay.

Picked up couple of pants, went to the cashier and they asked me "do you have our membership?" - I answered no and expected the follow up question whether I'd like to join, but, to my positive surprise the cashier just happily responded "okay, not a problem!" and continued to bag my stuff.

I stood ready to pay and then the cashier said "now I just need your phone number and you can pay". Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don't want to join and would like to just pay.

The entire interaction after questioning why they need my phone number was awkward, as if I had been the first person to decline, the weirdo, aluminum foil hat wearing hermit.

This was just one of many interactions in the recent years that make me feel as if I was a weirdo for not sharing all my info around. The worst is when everyone keeps telling me "its just an app, just download it and use that why do you make things complicated" or "just sign up you don't need to pay anything".

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[–] [email protected] 10 points 1 day ago (1 children)

Best not to overthink it - The sales clerk is trained to ask for this stuff.

Luckily most times I encounter this I just tell them no I don't have a phone number with them & continue checkout like normal. Sometimes that means not getting a sale price on something but usually I avoid those type of member-specific sales anyway.

And worst case - Just make something up. At Best Buy a sales rep absolutely refused to sell me something from the mobile dept without my info. Which didn't make sense because earlier I had bought something at that same Best Buy with a different rep & that rep took my order without my info no problem (she said she had to enter a phone number but just entered Best Buy's).

Yet this particular sales rep refused to proceed without info, so yeah he got an entire fictional name/address/phone/email on the spot.

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[–] [email protected] 10 points 1 day ago (2 children)

I realized a few years ago that my GF inadvertently solved this issue for me: She likes registering for anything that provides a discount, so I use her phone number.

"Are you a member?"
"Nope, but my GF probably is..", and 90% of the time I am correct.

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[–] [email protected] 7 points 1 day ago (5 children)

Here it's similar. I've found out that if to the question

do you have our membership?

I respond "No, thank you", they often understand correctly and don't assume I want to set one up

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[–] [email protected] 12 points 1 day ago (2 children)

A long time ago they wanted a phone number for me to get a hair cut. She looked at me like I was crazy when I said no.

[–] [email protected] 2 points 1 day ago

That woman needs to get psychiatric treatment lol

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[–] [email protected] 79 points 1 day ago (13 children)

(Your Area Code) 867-5309. None of the younger store clerks know the song reference when I give them this number. But I get chuckles from older folks in line behind me

[–] [email protected] 4 points 1 day ago (4 children)

I don't get it either. I would rather use 8-800-555-35-35 because of the catchy meme ad.

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[–] [email protected] 30 points 1 day ago (1 children)

There's usually already an account with that number, so just try it out. You probably don't even need to actually open an account. BTW, if you do open an account, don't expect that a fake phone number is going to keep you anonymous. Everything is linked these days. All of the big data brokers are buying and selling information to each other. The second you swipe a card, it's going to match that card to real information from some random online purchase 95 years ago, and they'll have all of your real information, including political preferences, address, phone number, all of your email addresses, ethnicity, height, weight, sexual preferences, everything. They have it all, and it's all linked to every credit card you have ever used.

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[–] [email protected] 20 points 1 day ago (1 children)

From a privacy point of view, it makes pefect sense to not share your phone number with a merchant. The only buisness you have with them is a single transaction, they don't need any more information about you other than knowing that you paid.

[–] [email protected] 11 points 1 day ago (2 children)

Agreed. It used be worse here - at some point merchants wanted your social security number to create a unique customer identifier.

I will not describe how angry I felt hearing a shoe store clerk ask for my social security number (again, did not lash out at the clerk), but I was angry.

That thankfully did not last long (iirc).

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[–] [email protected] 12 points 1 day ago (1 children)

I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.

I declined and said I don’t want to join and would like to just pay.

I've just said "I don't have one" when asked this for awhile. This never seems the phase the cashiers, I'm guessing they know what that really means. Half the time I still get whatever discount, though I've never tried to sign up for a membership saying that.

If it's an online form my phone number is just (local area code)555–5555. I've never had that not take, except for one case where it automatically enabled 2-factor auth and I had to create a new account.

[–] [email protected] 4 points 1 day ago

Damn, should've tried that! Thanks for the tip!

[–] [email protected] 42 points 1 day ago (1 children)

I had this experience once in an Ikea, of all places. I calmly told the clerk that according to local laws (which I cited), it was illegal for them to demand that information from me (phone number and post code) to sell me anything, and if the computer wouldn’t let them do it, then they should call a manager for an override.

When the manager came, the clerk said “this person refuses to give me their info” — to which I added, “your computer refuses to comply with the law; please override and then notify HQ that they are in contravention of the law and liable for significant fines.”

The next time I went in, they still asked me for the info, but the clerk was able to override. I suspect they just put in fake info for everyone who refused to supply it.

[–] [email protected] 22 points 1 day ago (1 children)

Well done for taking a stand. The problem, as ever, is that most people prefer to comply obediently even if it feels wrong. And then next thing we know, it becomes standard practice.

BTW I have been in your situation and responded similarly. Usually it ends in the clerk inputting dummy info, sometimes after I irritably tell them to do so.

[–] [email protected] 7 points 1 day ago

I can imagine that the tactic used on me works - same as making the hide/close/disagree button small. Dark Patterns in real life.

[–] [email protected] 36 points 1 day ago (4 children)

Maybe just an awkward sales agent, or they thought you were mad at them for in their mind trying to help. I decline phone number and zip code all the time. Also been using someone else's phone number at grocery stores for years -- started by mistake. I don't care about accumulated points or whatever but discounts at grocery store are pretty significant for me.

But I understand your frustration in general. Keep up the good fight :)

[–] [email protected] 13 points 1 day ago (1 children)

Any time a store asks for a phone number, I use the local area code followed by 867-5309, and 9/10 times it works

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[–] [email protected] 5 points 1 day ago

I can relate, and agree that maybe the cashier found it just as awkward. Tried to be as nice as possible because I know its a tough job!

Thank you and you too, fellow privacy enjoyer!

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[–] [email protected] 23 points 1 day ago (1 children)

I was looking at ISPs yesterday as my current contract ran out so they're taking the opportunity to wring me for all my money. One place I looked at has a regular price and "members price" for every plan. I go to see what a membership entails and it points me to download an app. No clue if the membership is free or not because I don't want or need an app for every utility and purchase I make. People like you and I are not the norm but from my viewpoint you're being reasonable and the world has lost all sense of normalcy and reason.

[–] [email protected] 8 points 1 day ago

That is just it. An app for everything, when it could just be a website you login to if you absolutely must have an account for something.

I'm glad I'm getting some peer support here and glad to hear similar stories.

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